Team Leader, Warehouse

1 week ago

Dieppe, New Brunswick, Canada J.D. Irving Full time
Description

We currently have an opening for a Team Leader, Warehouse for our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who is passionate about providing excellent customer service. We Offer:

  • Competitive wages
  • Quarterly bonus
  • Registered retirement savings plan with company match
  • Health, dental, vision and prescription benefits
  • Life insurance
  • Disability benefits
  • Maternity leave top up program
  • Paid vacation
  • Paid sick time
  • Shift premiums
  • Fitness reimbursement program
  • Paid training
  • Clothing allowance program
  • Employee recognition program
  • Company discounts
  • Excellent training programs
Responsibilities
  • Lead and supervise the shipping and receiving team, ensuring productivity, adherence to company standards, and smooth daily operations.
  • Fill operational gaps as needed to maintain workflow continuity. Provide hands-on support to the shipping team when necessary.
  • Train and mentor team members to maintain high performance and compliance with procedures.
  • Ensure safety protocols are strictly followed; report any incidents to the Operations Manager and maintain a safe work environment.
  • Investigate discrepancies related to parts, receiving, and invoices, support escalations, invoice variances, corrections, and overall inventory health.
  • Manage inventory management activities, including cycle counts, returns, and physical inventory processes.
  • Manage Returns (PARS) and ensure accurate part locations for new items.
  • Coordinate shipping activities, working with carriers and freight forwarders to ensure timely and cost-effective deliveries.
  • Collaborate with procurement team to address issues with received products.
  • Maintain strong communication with branches and procurement teams, managing parts transfers to other branches efficiently.
  • Identify and implement process improvements to enhance efficiency and reduce operational costs.
Qualifications
  • Education: Trade Certification or College Diploma required
  • Experience: Minimum 3–5 years of experience in warehouse/retail operations, shipping/receiving, or inventory control, with at least 1–2 years in a supervisory or leadership role.
  • Technical Skills: Proficiency with ERP systems and inventory management software; Proficient in Microsoft Office tools (Excel, Word, Outlook), ability to operate forklifts and other material handling equipment (valid certification preferred).
  • Knowledge & Competencies: Strong understanding of warehouse processes, safety standards, and compliance regulations; excellent organizational and problem-solving skills.
  • Physical Requirements: Ability to lift up to 20 kg (40 lbs) and stand for extended periods; comfortable working in environments that may be dirty or hazardous, with proper PPE.
  • Additional Assets: Previous experience in a dealership Parts Department is considered an asset.

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