Medical Office Manager

2 weeks ago

Markham, Ontario, Canada North Toronto Vascular Full time

Job Description:We are seeking an experienced and highly organized Medical Office Manager to lead and oversee the day-to-day administrative and operational functions of a busy surgical clinic. This role is responsible for ensuring efficient clinic operations, supporting physicians and staff, optimizing workflows, and maintaining a high standard of patient service.

The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities in a fast-paced medical environment. This position combines operational leadership, staff coordination, inventory oversight, and patient-facing administrative support.

Duties

  • Oversee daily clinic operations to ensure smooth, efficient workflow across all administrative functions
  • Provide operational support to physicians and the administrative team, including scheduling coordination and workflow optimization
  • Manage ordering, tracking, and inventory control for medical and business supplies
  • Assist with patient-paid services, including coordination, invoicing, and follow-up
  • Provide guidance, training support, and clear communication to the administrative staff
  • Act as a point of escalation for administrative and operational issues
  • Coordinate operating room bookings and procedural schedules
  • Oversee completion and submission of ODSP, ADP, work letters, insurance documentation, and miscellaneous medical forms
  • Assist with clinic promotions, marketing initiatives, events, and patient engagement efforts
  • Lead and conduct bi-weekly administrative team meetings

Required

  • Minimum 3 years' experience in a medical or allied health office in a management, supervisory, or senior administrative role
  • Minimum 1 year of experience in sales, patient conversion, or service-based revenue environments (medical or aesthetics preferred)
  • Strong proficiency with phones, scheduling systems, and EMR-style software
  • Excellent written and verbal English communication skills
  • Proven ability to work independently, prioritize tasks, and follow through with minimal supervision

Assets

  • Experience in a vein, surgical, dermatology, or aesthetics clinic
  • Prior EMR experience
  • Additional languages are considered an asset

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount

Experience:

  • Management: 3 years (required)
  • Sales: 1 year (preferred)
  • Medical office: 3 years (required)

Work Location: In person

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