Medical Receptionist

3 days ago

Markham, Ontario, Canada Alliance Specialty Care Centres Full time

Responsibilities:

  • Schedule management, book and confirm patient appointments
  • Fax triaging and maintaining/reporting wait times including patient volume
  • Chart preparation with correct demographics and information required for physician to conduct appointments
  • Answer phone calls, respond to e-mails and communicate in a timely and accurate manner
  • Able to maintain and organize physician's schedule including ability to accommodate to on-call schedule, wait-list and no-show management
  • Greet patients and provide excellent customer service
  • Maintain accurate medical records and update patient information
  • Coordinate patient referrals and communicate with other healthcare providers
  • Ensure compliance with healthcare, hospital regulations and clinic policies
  • Excellent problem solving and communication skills

Required skills and experience:

  • Medical office experience
  • Cardiology practice experience is an asset
  • Demonstrated high quality, compassionate, customer-centred experience
  • Proven ability to work proficiently and independently in a busy fast paced environment
  • Ability to establish priorities and achieve objectives with minimal supervision
  • Excellent verbal and written communication skills
  • Superior telephone etiquette
  • Strong understanding of medical terminology
  • Proficiency in technology including MS Office
  • EMR systems experience
  • Excellent time management and organizational skills
  • Ability to deal with sensitive information with a high degree of privacy and diplomacy
  • Fluency in Farsi/Persian an asset

Job Type: Temporary

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

  • Secondary School (preferred)

Experience:

  • Medication administration: 1 year (preferred)

Ability to Commute:

  • 1881 Steeles Avenue West, Toronto (required)

Job Types: Fixed term contract, Casual

Contract length: 3 weeks

Pay: $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • On-site parking

Work Location: In person

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