Account Manager

Mission of the Role (What you'll be doing):

The mission of the role of the Account Manager is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the SupplyOne Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers' total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of SupplyOne's footprint in the customer segments we serve. The Account Manager will sell the SupplyOne way, pairing SupplyOne's proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets to set the standard for sales excellence.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurement):

• Achieve revenue and GP$ goals
• Call on target, current and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for SupplyOne
• Lead with programs to achieve program (PMP and Managed Services) goals
• Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail and Misc. Items.
• Sell accounts on the basis of service and problem-solving by offering solutions to improve customer methods and procedures
• Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point.
• Maintain a sales pipeline sufficient to support sales goals
• Build customer relationships by building trust, demonstrating reliability, and creating and delivering customer solutions with a sense of urgency
• Develop and maintain strategic account plans for top customers and prospects
• Keeps management informed by providing timely reports, work plans and territory analyses as appropriate
• Assist credit department in collection of past due invoices, monitor slow moving inventory
• Stay up to date on product knowledge
• Utilize SupplyOne's experts whenever possible.
  Maintain cooperative relationships with internal customers

Qualifications (What you'll need to be successful):

• BA/BS degree
• Experience in a sales role preferred
• Experience in distribution and or manufacturing preferred
• Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers
• Understanding of sales process and dynamics
• Strong organizational skills: ability to prioritize tasks
• Demonstrated initiative in personal professional development
• Basic arithmetic including gross profit calculations
• Attention to detail and accuracy
• Proficiency in Microsoft Office including Excel, Word, PowerPoint, and Outlook
• Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites

Crownhill Packaging A SupplyOne Company is one of North America's largest distributors of quality packaging products, with offices and state-of-the-art facilities in Toronto, Collingwood, and Chicago. It has been creating custom packaging solutions for over 30 years. We are your one-stop source for excellent service, selection, and more. From design and fabrication to fulfillment and logistics, you can count on us for expert advice and solutions that are right for your business. SupplyOne Canada, Inc. is a proud Packaging Distributors of America member, being the only member with operations in Canada and the U.S.A.

SupplyOne Canada, Inc. is a proud equal opportunities employer, and we are committed to providing accommodations in all stages of the recruitment and hiring process by applicable laws (including human rights and accessibility legislation). Accommodation is available upon request for candidates participating in all aspects of the recruitment and selection process. For a confidential inquiry, contact your recruiter or email us at to make arrangements. If contacted for an employment opportunity, applicants are required to advise Human Resources if they require accommodation. All information received in relation to accommodation will be kept confidential.

SupplyOne Canada, Inc. thanks all candidates for their interest; however, only those selected to continue will be contacted.