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Technical Analyst Sales

3 weeks ago

Hamilton, Ontario, Canada Cabot Technology Solutions Inc Full time

We are looking for a proactive and tech-savvy Pre-Sales Business Analyst (Technical

Analyst) to support our sales and solution engineering teams. You will lead discovery

discussions, understand client needs, and translate them into clear functional and

technical requirements. If you enjoy client interactions, problem-solving, and

connecting business needs with technical possibilities, this role is a great fit.

Key Responsibilities

Pre-Sales & Client Engagement


• Participate in requirement-gathering calls, discovery workshops, and initial

solution discussions.


• Understand client business challenges and propose suitable product/technical

solutions.


• Support sales teams with client-facing presentations, demos, and solution

overviews.

Documentation & Analysis


• Create Business Requirement Documents (BRD), Scope of Work (SOW),

Proposals and other solution-related documentation.


• Develop product documentation, feature descriptions, user flows, and

functional specifications.


• Prepare presentations, proposal decks, and solution write-ups for internal and

client use.


• Translate business requirements into detailed functional and technical

requirements.

Technical & Solution Support


• Analyse client needs and map them to product capabilities and technical

architecture.


• Support solution design, integration discussions, and feasibility assessments.


• Assist in preparing POCs, demos, and RFP/RFI responses.

Cross-Functional Collaboration


• Coordinate with product, engineering, sales, and delivery teams to ensure

alignment on solution design and customer expectations.


• Gather client and market feedback to support enhancements in product and

service offerings.

Required Skills and Qualification


• Bachelor's degree in computer science, IT, Engineering, Business, or related

field.


• 2+ years of experience as a Pre-Sales Analyst, Business Analyst, or Technical

Analyst.


• Strong experience in creating BRDs, SOWs, product documentation, and

presentation decks.


• Solid understanding of software systems, APIs, integrations, workflows, and

technical architecture.


• Excellent communication, presentation, analytical, and documentation skills.


• Hands-on experience with tools like MS Office, Excel, Visio/Lucid chart,

Confluence, Jira, or similar.

Preferred Skills (Good to Have)


• Experience with SaaS platforms or IT services.


• Familiarity with cloud platforms (AWS/Azure/GCP).


• Knowledge of Agile methodologies.

**Experience

2-4**