Restaurant Supervisor

13 hours ago

Markham, Ontario, Canada LA PETITE COLLINE & SHAN SHAN CAFE Full time US$50,000 - US$100,000 per year

Start late January; Mandarin‑speaking experience preferred

Location: North York, Toronto area

Type: Full‑time, on‑site

Start: Late January 2026, aligned with new store opening

Compensation: Competitive, based on experience; details discussed during interview

Role overview:

We're looking for an experienced, hands‑on supervisor who can run the store smoothly every day—front and back. You'll lead a small crew, keep operations tight during rush, manage inventory and basic store admin, and make sure every order meets our standards. Strong kitchen and store‑floor experience is essential; hospitality or food‑service leadership at smaller venues is highly valued. This is not a corporate manager role—it's a practical, boots‑on‑the‑ground leader who keeps the shop moving.

Key responsibilities:

  • Manage daily store operations from opening to close: oversee food prep, drink making, order assembly, and hand‑offs to delivery platforms.
  • Lead, train, and supervise a small team; set clear standards, assign duties, and maintain pace during busy periods.
  • Ensure food safety and proper handling in the kitchen; keep work areas clean, organized, and compliant with standards.
  • Handle POS and cash‑handling tasks accurately; support basic inventory checks and supply ordering.
  • Resolve on‑site issues quickly—staff questions, equipment hiccups, or customer/delivery partner concerns—so service stays smooth.
  • Communicate operational updates, problems, and ideas for improvement directly with the owner.

What we're looking for:

  • Minimum 2 years of hands‑on food service experience in kitchens, coffee shops, or quick‑service outlets; previous supervisory or lead role strongly preferred.
  • Comfortable with fast, order‑driven environments—especially takeout and delivery workflows.
  • Mandarin fluency preferred for smoother internal communication; English proficiency required.
  • Strong execution and organization: can set clear expectations, maintain pace, and keep quality consistent.
  • Problem‑solver who stays calm under pressure; willing to take ownership of daily operations.
  • Reliable, long‑term commitment; ready to grow with the store from opening onward.

Job Types: Full-time, Permanent

Pay: From $23.00 per hour

Expected hours: 35 – 44 per week

Benefits:

  • Company events
  • Discounted or free food
  • Paid time off
  • Profit sharing

Language:

  • Mandarin (preferred)

Work Location: In person

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