Head Server/Supervisor
2 days ago
KAISHIN is a Japanese omakase restaurant in North York offering an omakase dining experience. We are seeking a Head Server to lead our front-of-house service with professionalism, and attention to detail.
Duties
- Lead and oversee all front-of-house service during omakase seatings
- Provide refined, attentive, and thoughtful guest service
- Guide guests through the omakase experience, including menu explanations and drink recommendations
- Coordinate pacing between the service team and the chef
- Ensure smooth table turnover and proper course timing
- Manage reservations, seating arrangements, and guest flow
- Maintain high standards of cleanliness, organization, and presentation
- Train, mentor, and support junior FOH staff
- Handle guest concerns with professionalism and discretion
- Communicate closely with the kitchen to maintain precise timing
- Uphold the restaurant's service philosophy and hospitality culture
Requirements
- Minimum 1 year of serving experience in a fine-dining or omakase setting
- Strong knowledge of Japanese cuisine, omakase-style dining, and premium ingredients
- Experience leading or supervising FOH teams
- Exceptional communication, hospitality, and interpersonal skills
- Ability to remain calm and organized in a high-end, intimate environment
- Understanding of pacing, timing, and sequence of service
- Smart Serve certification required
- Sake knowledge or certification is an asset
- Ability to work evenings, weekends, and holidays as required
What We Offer
- Competitive pay and tip structure
- Health benefits
- Staff meals
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
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