Front Desk Receptionist

2 days ago

Vaughan, Ontario, Canada REMAX MILLENNIUM REAL ESTATE Full time

We are looking for professional, self-motivated and client driven permanent full-time Real Estate Receptionist to join our rapidly expanding office in 
Woodbridge and Brampton location
.
The ideal candidate will be a self-starter, who can problem solve and multi-task while under pressure.

SUMMARY

The receptionist is the first point of contact for agents and customers. They provide a warm welcome and seamless service, assist with all requests through the incoming phone calls and emails. They are approachable and friendly individuals who offer expertise with enthusiasm and a user-centric orientation.

DUTIES AND RESPONSIBILITIES

  • Answer and direct incoming phone calls appropriately, provide point of need assistance to agents, ensuring customers' needs are met in an efficient and positive manner.
  • Accurately perform appointment booking, confirming, time changing, cancelling, etc.
  • Draft documents based on agent's request, including listing agreement, offers, etc.
  • Broker load listing into software, modify information accordingly.
  • Problem solve and deal appropriately with issues that arise in the performance of duties.

SKILLS/QUALIFICATIONS

  • Exceptional customer service skills, demonstrated ability to perform detailed work.
  • Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite.
  • Experience with real estate is an asset.
  • Strong verbal and written communication skills
  • Ability to deal effectively and tactfully with client complaints.
  • Available to work flexible hours (evenings and weekends)
  • Prior experience with front desk - needed

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

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