Service Coordinator

7 days ago

Keswick, Ontario, Canada GINCOR Werx Full time

Company Overview

Job description:

About Us

Gincor Werx is an industry leader in high-quality vocational vehicles including dump vehicles, snow plows, trailers, van bodies, decks, and other service equipment. Gincor Werx has been ranked as one of Canada's Fastest Growing Companies for many consecutive years with GROWTH 500 and is continually looking to add to its team. We are also certified as a Great Place to Work through GPTW Canada and is recognized as one of Canada's best manufacturing companies to work for. With nine (9) locations across Ontario, following four decades of success in Central Canada, we offer incredible opportunities for professional advancement and growth.

Summary

GINCOR Werx as a Service Coordinator for our the Keswick location.

Major Tasks, Responsibilities and Expectations

  • Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries to the proper channels
  • Writing service and warranty work orders based off customer complaints and issues
  • Open and close service jobs in the accounting system
  • Enter information into accounting system
  • Process work orders when needed
  • Assist with Part Sales and organization of parts room
  • Assist in tracking service work.
  • Able to receive and document shipments when necessary
  • Receive deliveries, sort, and stock incoming parts.
  • Order parts and enter receivables into computer system
  • Maintain the general office filing system.
  • Perform other duties, as required.

Major Requirements and Competencies

  • Knowledgeable about trailers and equipment is considered an asset
  • Multi-tasking skills and ability to be flexible when priorities shift
  • Highly organized and able manage time properly
  • Reliable and dependable
  • Strong computer skills
  • Excellent customer service skills
  • Prior service or manufacturing experience an asset

Type: Full Time, Permanent

If you are looking for a rewarding, challenging and fun career, are results driven, motivated and anxious to become part of a dynamic team then Gincor is looking for you

Gincor offers a challenging, innovative, fast-moving environment with career advancement opportunities, competitive overall compensation and benefits package.

We are an equal opportunity employer and value diversity and a safe and respectful workplace. Please contact HR should you require special accommodation with the application or interviewing process.

We thank all applicants. Those selected for further consideration will be contacted.

Job Type: Full-time

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Profit sharing
  • RRSP match
  • Vision care

Work Location: In person

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