Community and Clinic Integration Lead

_Southlake Academic_

Family Health Team

**Community and Clinic Integration Lead**
- **Position Title**: Community and Clinic Integration Lead
**Hours**: Full-Time (Days, Evenings, Weekends)
- **Location**: Keswick Clinic (716 The Queensway South, Keswick, ON) with travel across York Region & South Simcoe
- **Job Type**: Temporary until March 31, 2025 with potential for extension

**About Us**
We are a progressive Inter-professional Primary Care Team (IPCT) dedicated to providing comprehensive, patient-centered care that addresses both medical and social determinants of health. Our clinic serves diverse populations, including vulnerable and equity-deserving communities, through in-person, virtual, and mobile health services. We are committed to Indigenous and trauma-informed care, as well as providing care to homeless populations. Our team-based care model promotes collaboration to ensure equitable access to care and improved health outcomes for all.

**Job Summary**
We are seeking a motivated and experienced Community and Clinic Integration Lead to oversee the day-to-day operations of our clinic and coordinate care among a multidisciplinary team. The Integration Lead will ensure high-quality patient care, efficient workflows, and a collaborative team environment. This role involves managing clinic operations, providing clinical supervision, fostering team integration, and driving quality improvement initiatives.

**Key Responsibilities**

**Operational Management**
- Oversee clinic operations, including scheduling, patient flow, and administrative functions
- Ensure compliance with healthcare regulations and clinic policies
- Manage clinic resources, including medical supplies, equipment, and staffing

**Clinical Supervision**
- Provide supervision and support to healthcare providers, ensuring adherence to clinical best practices
- Lead team meetings to review patient cases and care plans
- Address clinical issues and guide complex patient care

**Team Integration**
- Facilitate collaboration among doctors, nurses, social workers, and allied health professionals
- Develop integrated care plans addressing both medical and social determinants of health
- Promote patient-centered care and organize team huddles for effective communication

**Quality Improvement**
- Monitor clinic performance and implement improvement strategies
- Develop quality assurance protocols to enhance care delivery and efficiency
- Lead initiatives to improve patient care and satisfaction

**Patient Care Coordination**
- Ensure timely patient care coordination, referrals, and transitions of care
- Address patient concerns and ensure a positive care experience
- Utilize electronic medical records (EMR) to track patient outcomes

**Staff Development**
- Recruit, train, and mentor clinic staff, fostering a supportive work environment
- Conduct performance evaluations and provide professional development opportunities
- Ensure staff compliance with ongoing education and professional standards

**Qualifications**
- **Education**: Bachelor’s degree in Health Administration or a Science-related field (Master’s preferred)
- **Licensing**: Active registration with the College of Nurses of Ontario (CNO) or relevant healthcare professional designation
- **Experience**: 5+ years of clinical experience with supervisory or leadership responsibilities in a healthcare setting
- **Technical Skills**: Proficient in EMR systems and healthcare technology used in Ontario primary care
- **Interpersonal Skills**: Strong communication skills and sensitivity to diverse cultural, social, and economic backgrounds
- **Additional Requirements**: Valid driver’s license, access to a vehicle, and appropriate insurance

**How to Apply**
Submit your resume and cover letter through Indeed.

**Job Types**: Full-time, Fixed term contract
Contract length: 5 months

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Leadership: 1 year (required)

Licence/Certification:

- CNO Membership (required)
- Driving Licence (required)

Work Location: In person