Product Manager

2 weeks ago

Mississauga, Ontario, Canada Altis Technology Full time $90,000 - $120,000 per year

Product Manager – Membership Portfolio

We're looking for an experienced and innovative
Product Manager
to lead our
Membership Portfolio
. In this role, you'll drive OMNI Channel initiatives that enhance customer acquisition and retention. As part of our Technology organization, you'll balance customer advocacy with strong business and technical decision-making.

The ideal candidate brings deep retail industry knowledge, a history of delivering customer-centric results, and the ability to build trusted partnerships across teams.

Key Responsibilities

  • Own and maintain the
    product roadmap and backlog
    for the Membership Portfolio, working with local and global stakeholders to prioritize initiatives that deliver measurable value.
  • Identify new opportunities and build
    business cases
    to secure alignment with stakeholder steering groups and executives.
  • Measure and report on the success of initiatives to ensure business value realization and optimal use of capabilities.
  • Provide
    active support
    for systems within your portfolio, including defect management, performance optimization, and efficiency improvements.
  • Communicate effectively with stakeholders through
    presentations, documentation, training sessions
    , and strategic discussions.
  • Serve as a
    subject matter expert
    , helping stakeholders understand and maximize the use of system capabilities.
  • Partner with technical teams to understand system architecture, propose feasible solutions, and educate business teams on technical options.
  • Manage an
    agile backlog
    by defining requirements, writing user stories, and conducting user acceptance testing.
  • Collaborate cross-functionally to influence product strategy and guide complex decision-making.
  • Stay current on
    industry and omni-channel trends
    , translating insights into actionable recommendations that support business goals.

Qualifications

  • Bachelor's degree in
    Business Administration, Computer Science
    , or a related field.
  • 5–7 years
    of experience as a
    Digital Product Manager
    or Consultant in the B2C or startup space.
  • Strong understanding of
    Agile product management
    principles and experience managing agile backlogs.
  • Excellent
    analytical, problem-solving
    , and
    data-driven decision-making
    skills.
  • Exceptional
    communication and presentation
    abilities, with the capacity to convey complex ideas to both technical and non-technical audiences.
  • Customer-focused mindset
    with an understanding of user experience and design best practices.
  • Proven track record of
    launching and managing products
    from concept to market.
  • Familiarity with
    retail eCommerce
    , including industry standards, best practices, and emerging technologies.
  • Experience collaborating with
    engineering, design, and marketing teams
    in a fast-paced environment.
  • Strong organizational skills and the ability to
    manage multiple priorities
    simultaneously.

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