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Dental Assistant/Receptionist

2 weeks ago

Orangeville ON LW G, Canada Denture Clinic Full time

Overview

We are seeking a professional, reliable, and highly organized individual to join our team as a Dental Receptionist / Dental Lab Assistant.

This role requires someone who can manage front-desk operations while also supporting daily tasks within a dental laboratory environment.

Key Responsibilities

Reception & Administrative Duties

  • Greet patients and provide exceptional customer service
  • Schedule and confirm appointments
  • Answer phone calls, emails, and manage patient inquiries
  • Process payments, invoices, and treatment plans
  • Maintain a clean and organized reception area
  • Manage patient files, digital records, and daily office paperwork

Dental Lab Assistant Duties

  • Receive, log, and organize incoming dental cases
  • Communicate with dentists and denturists regarding case details and timelines
  • Perform essential lab tasks such as pouring impressions, trimming models, labeling, and preparing cases
  • Assist dental technicians with daily production needs
  • Maintain sterilization and cleanliness protocols in the lab
  • Track and manage materials, supplies, and case flow throughout the day

Qualifications

  • Previous experience in a dental office or dental laboratory is required
  • Dental Assistant experience or certification (CDA II or equivalent) is an asset
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Positive, professional attitude and strong teamwork skills
  • Comfortable performing hands-on dental lab tasks and learning new skills
  • Computer proficiency: scheduling software, data entry, Microsoft Office or Google Workspace

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 30 – 40 per week

Application question(s):

  • This role requires dental office or dental lab experience. Please explain how your background meets this requirement.

Work Location: In person