Key Account Manager

Key Accounts Manager 

ABOUT COOLIT SYSTEMS INC. 

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally. 

Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention. 

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team. 

WHAT YOU'LL DO: 

Role:

An exciting and challenging position exists as the Key Accounts Manager within CoolIT's Product Department. As the global leader in scalable liquid cooling technology for desktop computers and data centers, CoolIT expects to continue our strong growth trend in 2023. As a part of this rapidly growing organization, you will be a contributor to CoolIT's continued and aggressive growth, supporting the company's client relationship and growth strategy with key accounts. 

This position is fully remote and open to candidates located anywhere in the U.S. or Canada.

Responsibilities: 

• Responsible for meeting CoolIT's program pipeline and forecast targets. Developing account management plans for new and existing accounts that result in double digit revenue growth
• Know our key accounts' product roadmap inside and out
• Support commercial aspects of our relationship with key accounts, including program pipeline, product forecast, product pricing, schedules and escalations
• Be the voice and a strong advocate for your customers within the company; continuously strive for and maintain high levels of customer satisfaction
• Partner with peers in the company to cross-functionally ensure execution on customer programs at the highest level
• Work closely with the Marketing team to generate industry leading sales collateral and proposals
• Continuously engage with and learn from the Product and Engineering teams to develop a deep understanding of our hardware and services
• Engage regularly in the review and negotiation of various customer-related contracts
• Develop go-to-market plans for OEM partner products   
• Ensure adherence to company policies and procedures 
• Ability to travel up to 20% of the time (International Travel)

Basic Qualifications: 

• 5+ years experience in account management roles
• Bachelor's degree in Engineering, Business Administration, Commerce, or equivalent
• Knowledge of data center and IT market

Preferred Qualifications: 

• Awareness of data center cooling strategies
• Experience working with large enterprise IT companies

Skills:

• Passionate about new technologies
• A self-motivated individual with a thirst for knowledge that moves fast
• Enjoys and contributes to a collaborative culture where nothing is impossible

WHY COOLIT? 

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values. 

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes: 

• Vacation and flex days, and paid company-wide shutdown during the holiday season. 
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day. 
• Dress for your day – in a casual yet professional environment. 
• Retention rewards like "The Big Coffee Break" that reward tenure with additional vacation time and a monetary bonus. 
• Employee ownership program. 

We thank every candidate in advance, however, only those selected for an interview will be contacted. 

Successful candidates for this position will be required to undergo background checks including criminal records check and education.