Cargo Agent Coordinator
3 days ago
Job description:
You will answer incoming emails and phone calls from freight forwarding companies who want to book shipments, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.
* Answer incoming calls and respond to customer's emails
* Process reservations by entering shipment details in Airline's booking system
* Document all booking information using applicable software
* Complete call logs and reports
* Complete tasks accurately and timely
* Identify and escalate issues to supervisors
* Research, identify, and resolve customer complaints using applicable software
* Provide product and service rate and other information
* Recognize, document, and alert the management team of trends in customer enquires
* Other duties as assigned
Qualifications:
* Minimum High school diploma or equivalent
* Proficient in relevant computer applications, outlook, etc
* Minimum 1 year of experience in Air freight/Air Cargo
* Knowledge of customer service practices and principles
* Excellent data entry and typing skills
* Superior listening, verbal, and written communication skills
* Ability to handle stressful situation appropriately
* Ability to consistently enhance your knowledge through regular online and face-to-face training
* Ability to work on weekends, holidays and overtime
* Turkish language knowledge is an asset
Benefits
* Overtime available
* Weekend availability
* Extended health/vision/dental coverage (after 3 months probation)
*On site parking
*2 weeks annual leave
-
Cargo Office Agent
1 week ago
Mississauga, Ontario, Canada Menzies Aviation LATAM Full time $40,000 - $60,000 per yearJob DetailsDescriptionDo you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career at Menzies AviationAbout UsJoining Menzies Aviation means becoming part of a world-class team that is driving...
-
Real Estate Agent
4 days ago
Mississauga, Ontario, Canada REMAX Full time US$50,000 - US$100,000 per yearOverviewWe are seeking a dynamic and motivated Real Estate Agent to join our reputable team. This role offers an exciting opportunity to assist clients in buying, selling, and leasing properties while providing exceptional customer service. The ideal candidate will possess strong communication and organizational skills, along with a passion for real estate...
-
Regional Sales Manager
4 days ago
Mississauga, Ontario, Canada Airline Services International Full time $29,600 - $80,000 per yearPosition:Air Cargo Ontario Regional Sales Account ManagerCompany DescriptionAirline Services International (ASI) is a leading Canadian GSA that provides tailor-made solutions to meet the needs of its freight forwarding clients and airline partners. ASI has operations throughout North America, Asia, Africa, India, and the Caribbean, and it assists its clients...
-
Team Lead Freight Forwarder
1 day ago
Mississauga, Ontario, Canada G&C LOGISTICS Full time US$63,000 - US$120,000 per yearCompany DescriptionG&C Logistics, based in the Mississauga area, boasts 20 years of experience in providing comprehensive logistics solutions. As an asset-based company, G&C Logistics features an in-house customs brokerage, a fleet of trucks for container and LTL deliveries, and a warehouse for de-stuffing and cross-docking services. The company also...
-
Surety Client Coordinator
1 week ago
Mississauga, Ontario, Canada Jones DesLauriers Full time $60,000 - $90,000 per yearWE OFFER:Great learning and growth opportunitiesA competitive compensation packageFull Benefits PackageRRSP Matching ProgramProfessional Development Courses & Designations100% tuition re-imbursement for business relevant courses and trainingVacation and Vary days – including a day off for your birthdayFlexible hybrid working schedulePOSITION OVERVIEW:Jones...
-
Mississauga, Ontario, Canada Mitsubishi Power Americas, Inc. Full timeMHI Canada Aerospace, 14 hours agoMississauga, OntarioSenior LevelcontractAbout the roleMHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications,...
-
AZ Driver
2 weeks ago
Mississauga, Ontario, Canada Incam logistics inc Full time $80,000 - $100,000 per yearJob SummaryWe are seeking a reliable and skilled Driver to join our team. The ideal candidate will be responsible for safely transporting freight, equipment, and personnel to various locations while maintaining high standards of safety and professionalism. This role requires a strong understanding of commercial driving regulations and the ability to operate...
-
Student Placement Coordinator
2 weeks ago
Mississauga, Ontario, Canada Central College of Business and Technology Full time $29,500 - $50,000 per yearAbout Central College of Business & TechnologyCentral College of Business & Technology (CCBT) has been providing quality training and education to students for over 3 years and continues to grow and innovate. Today, CCBT is recognised as a leading Private Career College, offering education to both local and international students. CCBT is proud to have...
-
Real Estate Assistant
2 weeks ago
Mississauga, Ontario, Canada REMAX Full time $33,120 - $37,344 per yearJob OverviewWe are seeking a proactive and detail-oriented Real Estate Assistant to support our dynamic real estate team. This role involves assisting with property listings, client communications, and administrative tasks to ensure smooth operations and exceptional service. The ideal candidate will possess strong organizational skills, excellent...
-
Passenger Services Supervisor
1 week ago
Mississauga, Ontario, Canada Menzies Aviation LATAM Full time $40,000 - $60,000 per yearJob DetailsDescriptionMain accountabilities include:Responsible for coordinating and allocating staff and resources to fulfil service standards for our customer(s).Ensures that subordinates comply with working hours scheduled and duties as per published daily plan.Ensure that passenger service is delivered safely, on time and consistently in line with...