Digital Learning Content Specialist

Who We Are:

The LPF is a Multi-Employer Pension Plan (MEPP), established on February 23, 1972 to provide retirement benefits for employees belonging to agreements negotiated between employers and the Union, and employers and the Trustees of the Plan.

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Job Description:

The Digital Learning Content Specialist will work in the Human Resources Department and will work with the Learning & Development unit. Primary responsibilities include designing and producing eLearning, videos, and micro-learning assets within the Absorb platform; translating pension and compliance content into engaging, accessible training; administering and publishing courses in the LMS; partnering with subject-matter experts to gather requirements and validate content; tracking completions and assessment data to drive improvements; and supporting L&D communications and related initiatives, with additional duties as assigned.

Please note: As part of the recruitment process, shortlisted candidates may be asked to provide samples of previous digital projects or a portfolio of work.

Key Accountabilities:

• Design, build, and maintain interactive eLearning, videos, micro-modules, and multimedia content using authoring tools and learning management systems (LMS) that meet brand standards.
• Incorporating multimedia elements such as videos, animations, simulations, and gamification to enhance learner engagement and retention
• Developing assessments, quizzes, and evaluation methods to measure learner progress and knowledge acquisition
• Implementing accessibility standards and best practices to ensure inclusive and equitable learning experiences
• Translate SME inputs into clear objectives, scripts, and assessments aligned to business outcomes.
• Analyzing learning needs and objectives to develop tailored digital learning strategies and solutions
• Monitoring learner performance and course analytics to identify areas for improvement and optimize learning outcomes
• Staying up to date with emerging technologies, trends, and best practices in digital learning and instructional design
• Providing training and support to instructors, facilitators, and learners on the effective use of digital learning platforms and resources
• Promoting a culture of continuous learning and knowledge sharing within the organization
• Collaborating with cross-functional teams and subject matter experts to ensure seamless integration and implementation of digital learning initiatives

Qualifications and Requirements:

• Diploma/degree in Instructional Design, Digital Design, Communications, or related; equivalent experience considered.
• 2–4 years building digital learning in corporate/regulated settings (financial services/public sector an asset).
• Demonstrated portfolio (eLearning modules, video/micro-learning, storyboards).
• Proficiency with Learning Management Systems, Absorb or similar; hands-on LMS admin experience.
• Working knowledge of AODA/WCAG 2.0 AA
• Strong written/verbal communication; ability to simplify complex pension/compliance content.
• Strong skills in MS Office; basic graphic and video editing tools (e.g., Canva, Camtasia, Adobe tools).

Skills:

• Proven experience in instructional design and the development of online training programs
• Proficiency in using learning management systems, virtual classrooms, and other educational technologies
• Strong collaboration, written and verbal communication skills to work effectively with cross-functional teams
• Ability to collaborate effectively with SMEs and cross-functional stakeholders.
• Ability to analyze data and user feedback to continuously improve digital learning initiatives
• Working knowledge of accessibility standards (AODA/WCAG 2.0 AA), including captions, transcripts, contrast, and keyboard navigation.
• Awareness of privacy and information security requirements (PIPEDA) when producing learning content.

We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided throughout the recruitment, interview and/or assessment process to applicants with disabilities.