Key Account Representative
2 days ago
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Role Responsibilities:
Deliver the sales targets established in a detailed account plan
Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts
Engage Experts to improve closed/won sales performance
Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle
Research customer business needs and develop a mix of products and services to meet these needs
Manage pipeline of penetration opportunities leveraging analytically generated product recommendations
Understand Customer contracts and enforce compliance mutually
Track expiring contracts and participate in building of new Master Service Agreement
Offer value-added services to Customers as needed to help support growth and Customer loyalty
Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service
Answer customer's questions about products, prices, availability and product uses
Provide product information and practical training to customer personnel
Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)
Participate in company functions, customer visits and customer events
Attends and participates in general sales and district meetings
Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data
Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files
Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Perform other duties as assigned.
Qualifications/Skills/Job Requirements (About you):
Minimum of 2 years' experience in sales
Completion of post-secondary education or equivalent experience; CPSA designation is preferred
Proven ability to cultivate relationships and grow sales
Strong financial and business acumen and ability to properly plan and execute business plans
Demonstrated skills in the area of consultative selling, networking and negotiations
Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
Ability to understand and manage compliance to contracts
Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
Valid driver's license in good standing with access to a vehicle is required.
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