Corporate Key Account Manager

or Toronto

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Overview of role:

Reporting to the Manager, Corporate Sales. The Corporate Key Account Manager is responsible for leading sales efforts to maximize revenue and market share shift, with a strong focus on selling premium revenue to WestJet's most strategic corporate accounts. The responsibilities of this role include customer relationship management, contract negotiation, strategic planning, and data analysis to determine optimum program goals ensuring revenue and market share targets are met. The Key Account Manager will foster a team selling environment working with and reporting regularly to multiple internal and external stakeholders as required.

Key deliverables include:

• Manage revenue, market share growth and retention within assigned managed business travel currently contracted by WestJet
• Establish and develop relationships with corporations within a defined portfolio
• Develop strategies and build business plans with clients to secure corporate managed Air Programs
• Analysis of performance and fulfilment reporting to influence client behavior
• Create strategic plans aligning with key performance indicators
• Foster key strategic relationships with Travel industry partners, Travel Management Companies, Car Rental, Hotel etc.
• Prepare and deliver proposals & presentations to Travel Executives, Procurement, and Executives
• Negotiate corporate agreements
• Promote WestJet products through incentive offers to current corporate clients
• Maintain competitive and industry knowledge base of product and service offerings
• Work with airline partners on joint contract opportunities
• Provide accurate and timely reporting to WestJet leadership
• Ensure personal targets and Key Performance Indicators are met
• Attend industry events, tradeshows and corporate networking events
• Work with various departments internally to enhance business travel experiences through marketing campaigns, new products and promotions

Experience & qualifications:

• Relevant post-secondary education
• 5 years' account management experience with a strong Business to Business sales and negotiation background
• Strong negotiation and analytical skills
• Ability to key account manage by development of a strategic account business plans
• Highly organized in prioritizing work and multi-tasking and demonstrates a strong sense of urgency
• Ability to move effectively through the consultative selling process
• Proven ability to balance the needs of the Guest and WestJet while being results-focused
• Ability to deliver engaging presentations to Travel Managers, Procurement and Executive audiences
• Excellent written and oral communication skills
• Strong knowledge of Corporate travel systems and reporting tools (OBT's, GDS, PRISM, Tableau, etc.)
• Proven ability to work in a fast paced, dynamic environment
• Demonstrated ability to present ideas clearly and effectively and creatively problem solve
• Ability to travel

Please note: This position can be performed out of Toronto or Calgary.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada's leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at We encourage all qualified candidates to apply.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you're passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

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