Client Care Coordinator/Receptionist

2 days ago

Edmonton AB TC V, Canada INKJI OOYU SKIN Full time

Job Summary

We are seeking a warm, detail-oriented, and organized Client Care Coordinator to be the face and voice of our Edmonton studio for both INKJI Permanent Makeup Studio & Academy and OOYU SKIN Korean Medispa. This person will be responsible for ensuring every client experience is seamless—from the first inquiry to post-service follow-up. The ideal candidate will love creating meaningful connections, be driven by results, and have a keen eye for both aesthetics and client satisfaction.

Responsibilities

  • Serve as the main point of contact for all client interactions—greeting clients, answering questions, handling feedback with grace, and making every visit memorable.
  • Coordinate daily studio flow by managing appointments, ensuring timely service delivery, and supporting aestheticians and artists with scheduling needs.
  • Track and optimize client retention through feedback, follow-ups, and loyalty initiatives.
  • Support implementation of monthly promotions and communicate upcoming sales/events to clients via email, phone, and in-person conversations.
  • Collect and organize content for reviews, testimonials, and before-and-after visuals.
  • Collaborate with marketing team to align on messaging and ensure consistent branding across all client touchpoints.
  • Maintain studio aesthetics by ensuring promotional materials, signage, and displays are always clean, on-brand, and beautifully presented.
  • Assist with events like workshops, appreciation days, and product launches, handling RSVPs, welcome gifts, and follow-up communication.
  • Support the team with light administrative duties such as sales batching, basic inventory tracking, and reporting to Studio Manager.
  • Execute comprehensive daily, weekly, and monthly reporting routines with meticulous attention to detail, ensuring 100% accuracy in sales data, inventory counts, and client metrics.

Qualifications

  • Exceptional communication and interpersonal skills—you genuinely enjoy talking with people and making them feel seen.
  • Strong organizational abilities with high attention to detail and follow-through.
  • Positive, solution-oriented attitude and ability to handle occasional client challenges with professionalism and empathy.
  • Sales-friendly mindset with a comfort in introducing promotions, products, and upselling add-on services when appropriate.
  • Interest in skincare, wellness, and beauty industries is a strong plus.
  • Experience in client-facing roles (hospitality, beauty, spa, medical aesthetics, etc.) preferred.
  • Familiarity with booking systems (Acuity or similar) and some digital tools (Google Workspace, Instagram, Canva, etc.)

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount

Work Location: In person

  • Receptionist

    4 days ago

    Edmonton, Canada Advanced Skin Care Clinic Full time

    **We're Hiring: Medical Spa Receptionist**: - Join a serene and professional environment where wellness meets luxury._ Full-Time (Tuesday-Saturday) **Advanced Skin Care Clinic** is a premier medical spa offering advanced aesthetic treatments in a peaceful, client-focused setting. We're looking for a polished, friendly, and detail-oriented **Receptionist**...

  • Medical Receptionist

    2 weeks ago

    Edmonton, AB TK N, Canada We Care Family Clinic Full time

    Job Overview:We are seeking a dedicated Medical Receptionist to join our team . The ideal candidate will be responsible for providing exceptional customer service and administrative support in a medical office setting. As a Medical Receptionist, you will play a crucial role in ensuring smooth patient flow and efficient operations. Additional training will be...

  • Clinic Receptionist/ Client Care Manager

    1 week ago

    Edmonton, Canada BodyDevotion Inc. Full time

    **Company Overview** BodyDevotion Acupuncture is dedicated to providing exceptional alternative healthcare services through acupuncture and holistic treatments. Our mission is to enhance the well-being of our clients by creating a welcoming and supportive environment. **Summary** We are seeking a Front Desk Receptionist to join our team at BodyDevotion...

  • Receptionist/office Coordinator

    2 weeks ago

    Edmonton, Canada ServiceMaster Restore Edmonton Full time

    **Company Overview** ServiceMaster Restore is looking for a Receptionist/Office Coordinator. The Receptionist/Office Coordinator is the face of the company, allowing guests and staff to feel welcome, delivering a high standard of customer service and administrative assistance while overseeing the efficiency of the office. **Job Duties** - Answer, screen...

  • Medical Receptionist

    1 week ago

    Edmonton, Canada We Care Family Clinic Full time

    Job Overview: **Duties**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain electronic medical records with accuracy and confidentiality - Verify insurance information and process payments - Assist with billing and coding tasks as needed - Collaborate with...

  • Dental Receptionist/Administrator

    2 weeks ago

    Edmonton, AB TE V, Canada Xfinity Dental Full time

    We are looking for a highly motivated front desk receptionist/dental receptionist to join our team at Xfinity Dental. The ideal candidate will have a strong background in providing excellent customer service and working in a fast-paced environment. Experience working with Open Dental is beneficial but not required and training will be provided. Foreign...

  • Receptionist

    2 weeks ago

    Edmonton, AB TH G, Canada Edmonton health care Full time

    The Mission of the Foundation is to create resident focused communities that are respectful, caring and compassionate, where residents are encouraged to live each day with purpose and belonging.Our Values:Resident Centered Care - we care for the whole person with kindness, respect and dignity, while ensuring residents and their families have a voice in all...

  • Receptionist/service Coordinator

    6 days ago

    Edmonton, Canada Karlen Kada Full time

    **Receptionist/Service Coordinator** This position is being offered under our families first initiative, offering people who are care givers for their families the opportunity to work in an office environment during the day, offering flexible hours and days to allow you to prioritize your family and work at the same time. Karlen Kada is a multi-trade...

  • Medical Receptionist

    4 days ago

    Edmonton, Canada Advanced Respiratory Care Network Full time

    **About Us**:At ARC, we are dedicated to providing exceptional healthcare services to our community. Our team is committed to delivering compassionate care in a supportive and inclusive environment. We value teamwork, integrity, and continuous improvement as we strive to meet the needs of our patients. **Company Culture**:At ARC, we foster a culture of...

  • Receptionist

    2 weeks ago

    Edmonton, Alberta, Canada Tamarack Veterinary Clinic Ltd. Full time

    Job Description:Tamarack Veterinary Clinic, proudly one of the three Fear Free Certified clinics in Alberta and holding the prestigious Gold AAFP Feline Friendly Practice Certification, is seeking a dedicated and compassionate individual to join our team as a Veterinary Clinic Receptionist. As the face of our clinic, the receptionist plays a vital role in...