Client Care Coordinator/Receptionist

16 hours ago

Edmonton AB TC V, Canada INKJI OOYU SKIN Full time US$16,800 - US$33,280 per year

Job Summary

We are seeking a warm, detail-oriented, and organized Client Care Coordinator to be the face and voice of our Edmonton studio for both INKJI Permanent Makeup Studio & Academy and OOYU SKIN Korean Medispa. This person will be responsible for ensuring every client experience is seamless—from the first inquiry to post-service follow-up. The ideal candidate will love creating meaningful connections, be driven by results, and have a keen eye for both aesthetics and client satisfaction.

Responsibilities

  • Serve as the main point of contact for all client interactions—greeting clients, answering questions, handling feedback with grace, and making every visit memorable.
  • Coordinate daily studio flow by managing appointments, ensuring timely service delivery, and supporting aestheticians and artists with scheduling needs.
  • Track and optimize client retention through feedback, follow-ups, and loyalty initiatives.
  • Support implementation of monthly promotions and communicate upcoming sales/events to clients via email, phone, and in-person conversations.
  • Collect and organize content for reviews, testimonials, and before-and-after visuals.
  • Collaborate with marketing team to align on messaging and ensure consistent branding across all client touchpoints.
  • Maintain studio aesthetics by ensuring promotional materials, signage, and displays are always clean, on-brand, and beautifully presented.
  • Assist with events like workshops, appreciation days, and product launches, handling RSVPs, welcome gifts, and follow-up communication.
  • Support the team with light administrative duties such as sales batching, basic inventory tracking, and reporting to Studio Manager.
  • Execute comprehensive daily, weekly, and monthly reporting routines with meticulous attention to detail, ensuring 100% accuracy in sales data, inventory counts, and client metrics.

Qualifications

  • Exceptional communication and interpersonal skills—you genuinely enjoy talking with people and making them feel seen.
  • Strong organizational abilities with high attention to detail and follow-through.
  • Positive, solution-oriented attitude and ability to handle occasional client challenges with professionalism and empathy.
  • Sales-friendly mindset with a comfort in introducing promotions, products, and upselling add-on services when appropriate.
  • Interest in skincare, wellness, and beauty industries is a strong plus.
  • Experience in client-facing roles (hospitality, beauty, spa, medical aesthetics, etc.) preferred.
  • Familiarity with booking systems (Acuity or similar) and some digital tools (Google Workspace, Instagram, Canva, etc.)

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount

Work Location: In person

  • Client Care Coordinator

    1 week ago

    Edmonton, Canada Davinci wellness center Full time

    Full Job Description DaVinci wellness Center branch of Independent Cardiology Consultants Inc is seeking a part time receptionist with potential for full time position for their clinic/medical spa. The anticipated days and hours for this role are Monday to Friday with two weeks fixed shift timings. The Client Care Coordinator is responsible for fostering a...

  • Client Care Coordinator

    24 hours ago

    Edmonton, Canada Davinci wellness center Full time

    Full Job Description DaVinci wellness Center branch of Independent Cardiology Consultants Inc is seeking a part time receptionist with potential for full time position. The anticipated days and hours for this role are Monday to Friday with two weeks fixed shift timings. The Client Care Coordinator is responsible for fostering a strong relationship between...

  • Client Care Coordinator

    1 week ago

    Edmonton, AB TC R, Canada Slave Lake Physiotherapy Full time $64,000 - $72,000 per year

    We are Looking to hire Client Care Coordinator to join our collaborative team in Edmonton & Sherwood ParkThis is great opportunity to work on a multidisciplinary team and learn from like-minded professionalsExcelsior Group of clinic is multidisciplinary clinic. We provide Physiotherapy Massage and Acupuncture services.If you are friendly and outgoing and can...

  • Accounting Firm Client Care/ Receptionist

    6 days ago

    Edmonton, Canada CPAPROS Full time

    As a Client Care/ Receptionist Representative in our accounting firm, you will play a crucial role in providing exceptional customer service to our valued clients. Your primary responsibility will be to ensure client satisfaction and maintain strong relationships by effectively addressing their inquiries and concerns. This position requires excellent...

  • Receptionist\ Client Care Representative

    1 week ago

    Edmonton, Canada Accident and Whiplash clinic Full time

    We are Looking to hire **Full-time / Part time Receptionist** to join our collaborative team in **Edmonton NW** ! This is great opportunity to work on a multidisciplinary team and learn from like-minded professionals! Excelsior Group of clinic is multidisciplinary clinic. We provide Physiotherapy Massage and Acupuncture services. - We are looking for...

  • Dental Receptionist

    6 days ago

    Edmonton, AB TE V, Canada Xfinity Dental Full time $64,000 - $80,000 per year

    We are looking for a highly motivated front desk receptionist/dental receptionist to join our team at Xfinity Dental. The ideal candidate will have a strong background in providing excellent customer service and working in a fast-paced environment. Experience working with Open Dental is beneficial but not required and training will be provided. Foreign...

  • Client Care Coordinator/receptionist

    3 days ago

    Edmonton, Canada INKJI OOYU SKIN Full time

    **Job Summary** **Responsibilities** - Serve as the main point of contact for all client interactions—greeting clients, answering questions, handling feedback with grace, and making every visit memorable. - Coordinate daily studio flow by managing appointments, ensuring timely service delivery, and supporting aestheticians and artists with scheduling...

  • Dental Receptionist/Administrator

    1 week ago

    Edmonton, AB TE V, Canada Xfinity Dental Full time $40,000 - $60,000 per year

    We are looking for a highly motivated front desk receptionist/dental receptionist to join our team at Xfinity Dental. The ideal candidate will have a strong background in providing excellent customer service and working in a fast-paced environment. Experience working with Open Dental is beneficial but not required and training will be provided. Foreign...

  • Client Solutions Receptionist

    5 days ago

    Calgary, AB / Edmonton, AB, Canada Litco Law Full time $45,000 - $65,000 per year

    Who We Are    At Litco Law, we are known for our extraordinary and unsurpassed firm culture – and for the people behind that culture. We've been recognized as a Canadian Top Employer and as one of Canada's Most Admired Corporate Cultures and know that this kind of success only happens when you have amazing people on your team who are passionate about...

  • Patient Care Coordinator/ Medical Receptionist

    3 days ago

    Edmonton, Canada Acumen Clinic Full time

    **SCOPE** Reporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals. **DUTIES** - Data entry admin tasks - Schedule...