Weekend Member Services Representative

1 week ago

Stratford ON NA W, Canada CFC003 Full time $30,000 - $50,000 per year


Reports to:
  • General Manager
 

Requirements: 
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
  • Must be Available to work weekends
 Special Skills: 
  • Strong customer service skills
 Responsibilities: 
  • Ensuring the facility is kept in a clean and tidy manner and up to Management standards
  • Ensuring all staff and members are following proper protocols throughout facility
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
 

Meetings: 
  • Monthly or Weekly Department Meetings Employee Training Meetings


Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Crunch is an amazing company to work for.

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