Evening/Weekend Member Services Representative

7 days ago


Stratford ON NA W, Canada CFC003 Full time $32,000 per year


Benefits:
  • Employee discounts
  • Training & development


Reports to:
  • General Manager
 Requirements: 
  • Must be available Monday - Friday Evenings until midnight as well as weekend availability
  • Must be proficient in cleaning duties
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
 Special Skills: 
  • Strong customer service skills
 Responsibilities: 
  • Ensure Cleaning Protocols being followed
  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
 Meetings: 
  • Monthly or Weekly Department Meetings Employee Training Meetings


Compensation: $16.55 per hour

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Crunch is an amazing company to work for.


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