Afternoon Member Services Representative
1 week ago
Reports to:
- Manager
Requirements:
- Fluent in English
- Proficient reading and writing skills
- Must possess strong computer skills
- Available Monday - Friday 2pm-12am
- willing to work weekends when needed
Special Skills:
- Strong customer service skills
- Exceptional communication skills
- Attention to detail
Responsibilities:
- Membership Sales
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
Meetings:
- Monthly or Weekly Department Meetings Employee Training Meetings
Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Crunch is an amazing company to work for.
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