Program Support Assistant

Come work as a Program Support Assistant with Vancouver Coastal Health (VCH)

Vancouver Coastal Health is looking for a Program Support Assistant to join the team in Richmond, BC. Apply today to join our team

As a Program Support Assistant with VCH you will:

• Perform a variety of administrative support functions such as inputting client information into computerized client information systems, word processing, composing and signing correspondence, and typing reports and documents.
• Answer general inquiries related to programs and policies, booking appointments and meetings.
• Assist the community/public health nurse, allied health professionals, and other team members in the organization and operation of designated program clinics/services. 

Education & Experience

• Grade 12, graduation from an Office Administration program supplemented by one (1) year's recent, related experience or an equivalent combination of education, training and experience.
• Valid B.C. Driver's license and local area travel requiring the use of a personal vehicle may be required.

Knowledge & Abilities

• Knowledge of office practices and procedures.
• Knowledge and proficiency in relevant software. (Word, Excel, graphic applications)
• Ability to keyboard 5,000 keystrokes per hour.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and effectively with others.
• Ability to be sensitive, tactful and diplomatic with clients and the public.
• Ability to organize and prioritize work.
• Ability to compile information.
• Ability to perform relevant calculations.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

BC Driver's License and the use of a personal vehicle are required.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC's Top Employers, Canada's Best Diversity Employers and Canada's Top Employers for Young People in 2025.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.