Front Desk Receptionist

1 week ago

Calgary, Alberta, Canada Jocelyn's Aesthetics & Spa Full time $42,000 - $54,000 per year

About Us:

We are a growing med spa and wellness clinic dedicated to providing exceptional client care through massage therapy, laser, and advanced aesthetic treatments. Our team is passionate about creating a welcoming, professional, and results-driven environment that helps clients look and feel their best.

Position Overview:

We are seeking a friendly, knowledgeable, and organized Front Desk Receptionist to be the first point of contact for our clients. The ideal candidate will deliver exceptional customer service, manage day-to-day front desk operations, and confidently provide consultations to clients to help them choose the most suitable aesthetic treatments for their goals.

Key Responsibilities:

  • Greet and check in clients with warmth and professionalism.
  • Provide informative consultations to clients, helping them understand available aesthetic treatments and recommending suitable options based on their concerns and goals.
  • Manage appointment scheduling, rescheduling, and confirmations.
  • Process payments, issue receipts, and maintain accurate client records.
  • Handle phone calls, emails, and client inquiries promptly and professionally.
  • Support practitioners by preparing client files and ensuring smooth clinic flow.
  • Maintain a clean, organized, and inviting reception area.
  • Assist with direct billing and insurance claim submissions.
  • Track inventory and support general administrative tasks as needed.
  • Assist with small cleanup and prep tasks, such as tidying up common areas and preparing treatment rooms between clients.

Qualifications:

  • Previous experience in a spa, med spa, or healthcare setting preferred.
  • Strong customer service and communication skills.
  • Ability to provide professional treatment recommendations with confidence and accuracy (training provided).
  • Excellent organizational and multitasking abilities.
  • Comfortable working with digital scheduling and billing systems.
  • Experience with direct billing and the Jane App is highly recommended but not required — training will be provided.
  • Professional, punctual, and reliable demeanor.

Why Join Us:

  • Supportive and collaborative work environment.
  • Opportunity to grow with a reputable and expanding med spa brand.
  • Competitive hourly pay.
  • Staff discounts on treatments and products.

If you're passionate about client care, skincare, and helping others feel confident, we'd love to hear from you

Job Types: Full-time, Part-time

Pay: $16.00-$18.00 per hour

Benefits:

  • On-site parking
  • Store discount

Work Location: In person

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