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Front Desk Receptionist

2 weeks ago

Calgary, Alberta, Canada Max Physiotherapy Inc Full time

Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, managing various administrative tasks while maintaining a welcoming environment.

Duties

  • Greet and assist patients as they arrive at the clinic, providing a warm and professional welcome.
  • Manage phone systems, answering calls promptly and directing inquiries to the appropriate personnel.
  • Schedule appointments and maintain the booking system.
  • Handle patient check-ins and check-outs efficiently, ensuring accurate data entry into our computerized systems.
  • Maintain patient records with confidentiality and accuracy, utilizing Google Suite and ERP for documentation and communication.
  • Assist with administrative tasks such as filing, data entry, and managing correspondence.
  • Support the team with any additional duties as needed to enhance clinic operations.

Requirements

  • Previous experience in a front desk or receptionist role is preferred, ideally within a physiotherapy setting.
  • Strong customer service skills with a friendly demeanor and professional appearance.
  • Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
  • Proficiency in using phone systems and computerized scheduling software.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Attention to detail and commitment to maintaining patient confidentiality at all times.

Join our dedicated team where you can make a difference in patients' experiences while developing your administrative skills in a supportive environment

Job Type: Full-time

Work Location: In person