Operations Coordinator

Operations Coordinator, Investigative Journalism Foundation

Location: Remote, anywhere in Canada.

Salary: $60,000 - $74,900

Deadline: November 14, 2025, at 5 pm EST. Applications will be reviewed on a rolling basis so early applications are encouraged.

About the Investigative Journalism Foundation

The Investigative Journalism Foundation (IJF) is a nonprofit newsroom focused on public interest journalism. We are a new kind of media outlet, built around databases on who donates to politicians across Canada, who lobbies them, and how the government spends your money.

The IJF is rapidly growing and is proud to be named one of the world's most innovative media companies by Fast Company magazine. We were also selected for Fast Forward's accelerator for tech non-profits, won an Anthem Award for our Open By Default database, two gold medals at the Canadian Online Publishing Awards and the Product of the Year award from LION Publishers.

As a nonprofit, nonpartisan media outlet, our primary purpose is to serve the public. We do this by publishing in-depth investigative journalism that speaks truth to power. Our databases are also used by other journalists, policymakers and academics seeking to increase transparency and strengthen Canadian democracy.

About this job

This is a full-time staff job with competitive benefits. The base salary is $60,000-$70,000 with a bonus of up to $4,900 for a total potential compensation of $74,900.

We have physical offices in Toronto and Vancouver, but we're happy to hear from candidates based elsewhere in Canada.

The successful Operations Coordinator will work closely with IJF's leadership team to ensure our operations run efficiently. Successful candidates will be excited about working at a mission-driven nonprofit that uses journalism to strengthen Canadian democracy every day.

Not sure you meet all the qualifications listed below? Please apply anyway. We're looking for talented people who share our passion for making Canada a better place. Experience matters less than a desire to learn and grow. We're committed to building an inclusive environment.

What success looks like

After six months in the role, the Operations Coordinator will have:

Improved financial and administrative processes to support smooth grant reporting, invoicing, and budgeting.

Established reliable tracking systems for deliverables, deadlines, and KPIs across departments.

Helped the IJF leadership make better, data-informed operational decisions.

Ensured our remote-first team operates efficiently, with clear documentation, workflows, and accountability structures in place.

What you'll do

You'll play a pivotal role in enabling the IJF's journalism and technology teams to focus on their missions by building a stronger operational backbone. Your work will directly improve the IJF's ability to produce impactful, award-winning journalism.

1. Operations and workflow management

Design, implement, and maintain systems to keep work on schedule and aligned with organizational goals.

Maintain dashboards or tracking tools that allow leadership to monitor progress against key milestones and outcomes.

Proactively identify operational bottlenecks and implement process improvements.

Ensure smooth coordination between editorial, technical, marketing and fundraising teams.

Managing customer-facing email inboxes and ensuring prompt response times.

1. Financial and administrative coordination

Track expenses, manage invoices, and support reconciliation against project budgets.

Prepare materials for funder reporting and ensure compliance with grant deliverables.

Support financial forecasting by maintaining up-to-date internal records and budget summaries.

Contribute to internal audits and impact assessments by organizing metrics and documentation.

1. People, culture, and communications

Support team-wide communications and internal documentation management. Support onboarding and offboarding of staff, interns, and contractors by adding and removing people from systems, organizing contracts, and processing paperwork.

Help maintain a healthy, organized, and transparent workplace culture.

Coordinate training sessions, all-hands meetings, and staff retreats to strengthen team alignment.

1. Technology and systems

Maintain project management tools (Trello, Linear, or equivalent) and documentation systems.

Support database infrastructure projects by tracking deliverables and timelines across teams.

1. Partnerships and events

Assist in organizing public-facing events and workshops, including IJF training sessions for journalists and researchers.

Track participation metrics, feedback, and impact data to evaluate and report on outcomes.

We're looking for someone with

Operational excellence: Demonstrated ability to manage complex projects, juggle multiple priorities, and deliver results on deadline.

Systems thinking: An instinct for building efficient workflows and processes that scale.

Strong communication: Excellent writing and interpersonal skills, with a knack for clarity and diplomacy.

Financial literacy: Experience with budgeting, expense tracking, and reporting to funders or external partners.

Technical comfort: Familiarity with digital tools like Google Workspace, Slack, Airtable, or Notion; bonus for experience with automation tools (e.g., Zapier).

Adaptability and initiative: Comfort operating in a fast-moving, entrepreneurial nonprofit environment.

Mission alignment: A deep belief in the power of transparency, data, and journalism to strengthen democracy.

Bonus assets:

Experience in nonprofit operations, media management, or grant administration.

Experience maintaining outcome tracking frameworks (OKRs, KPIs, or logic models).

Familiarity with privacy, data governance, or legal compliance in a journalism context.

Outcomes and growth

We're hiring for impact, not just activity. The Operations Coordinator will help the IJF:

Save time: Reduce administrative overhead through better systems and clear communication.

Increase accountability: Ensure deliverables for grants, funders, and partners are met and documented.

Strengthen transparency: Build systems that let the entire team see progress toward strategic goals.

Enable growth: Support the IJF's expansion into new projects and partnerships without losing operational coherence.

This is a role where tangible, measurable improvements in workflow, clarity, and accountability will be part of your legacy.

How to apply

Please fill out the form here: with your CV and a cover letter explaining how your skills and experience will help the IJF strengthen its operations, and what measurable impact you've delivered in past roles.

The form will also request links to three projects you've worked on, of which you're particularly proud. With the links, please include a few sentences outlining what role you played on those projects and how it best demonstrates you have the skills outlined in the "we're looking for someone with" section above.

The three projects from your portfolio are by far the most important part of your application.

We're looking forward to hearing from you.

— The IJF Team