Territory Manager

Welcome Home

We're more than Canada's largest independent hardware and building supplies retailer—we're part of communities across the nation.

Build Your Career at Home

Our Territory Managers are an integral link between our corporate office and our stores, where you will act a business consultant to our independent Dealers. You will have the opportunity to support the growth of Home Hardware stores by promoting the adoption of strategic enterprise programs and supporting our Dealers in optimizing sales, profits, and market share. Led by the Regional Director, Retail Operations, this opportunity will suit someone with drive, influential relationship-building skills, and home improvement/hardware industry experience.

Ready to make an impact in a new role? Here's how:

• Maintain and strengthen the Dealer-Owner relationship with HHSL by leveraging a portfolio of retail knowledge, skills, expertise, and corporate insight. Promote, educate, and acquire Dealer-Owner adoption of HHSL's corporate programs, systems, and services.
• Partner with Dealer-Owners to implement category management and align Dealers to achieve corporate objectives including store branding, in-store merchandising standards, and customer centric best practices.
• Implement a playbook of retail actions utilizing key reporting such as financial data, POS data, and program participation reports by pre-planning informative and impactful store visits with Dealer-Owners, highlighting strengths and opportunities for retail excellence.
• Regularly monitor sales to achieve and exceed required area goals, targets, and corporate objectives.
• Facilitate structured Dealer-Owner peer and performance team meetings designed to foster teamwork, build trust, collaboration and to share key insights and best practices.
• Responsible for the on-boarding of new Dealer-Owners and for the on-going development of existing Dealer-Owners in your area.
• Grow and maintain market share by driving Dealer expansions, relocations, banner conversions and proactively managing succession planning. In partnership with Dealer Development, open new Greenfield locations in markets where there is opportunity.
• Improve personal performance by participating in various training and development activities, program roll-out events, peer collaboration and performance management.

We're looking for:

• College diploma or degree in Sales or Marketing.
• Five to ten years' experience in retail management, within the Home Improvement industry. Experience in both Hardware and Lumber Building Materials is an asset.
• Solid understanding of the retail industry, retail business operations and concepts. Home improvement background is considered a definite asset.
• Ability to analyze data and financial reporting to identify opportunities for growth/improvement within a business unit.
• Strong written and verbal communications and interpersonal skills in order to create strong partnerships.
• The ability to influence business decisions and build strong relationships.
• Ability to facilitate on-going productive Dealer meetings inspiring innovation, collaboration and sharing best practices.
• Strong knowledge of Microsoft office software, including Outlook, Teams, Excel, PowerPoint & Word. Working knowledge of PowerBI is preferred.
• Must be self-motivated, results-oriented and organized, with excellent time management skills.
• Bilingual in English and French is an asset.
• The ability to accommodate a fully remote role that requires extensive travel throughout Northern Ontario (Sault Ste. Marie, Sudbury, Cochrane, and North Bay), and we have preference for someone who is based within this area.

How we'll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

• Competitive earnings opportunity.
• Annual Incentive/Bonus Program.
• Comprehensive Benefits Program including:
• Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
• Defined Contribution Pension Plan with Company Match, and choice of contribution level.
• Group RRSP.
• Discounts from our corporate retail stores.
• Home & Auto Insurance discounts.
• Competitive vacation time.
• Personal and sick time.
• Employee Discount Program through Venngo WorkPerks.

Bring your unique skills, thrive with interesting and challenging work, and experience what it's like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

Canadians call us Home Hardware. We call it Home.