Office Manager

2 days ago


Mississauga, Canada JEM Cleaning Full time

**Job Title: Office Manager**

**Company Overview**:
Are you ready for a rewarding office administration role in a company with an outstanding work culture? Our professional cleaning business is looking for a dynamic and experienced **Office Manager** to oversee our fast-paced office. We value initiative, teamwork, and positivity, and we strive to create a low-stress, upbeat work environment where employees feel supported and appreciated.

If you excel at multitasking, and ensuring smooth office operations, this could be the perfect role for you

**What We Offer**:

- Competitive salary**:$50,000 - $51,000 per year**:

- Production-based bonuses
- **Health benefits**:

- **Paid holidays** and PTO
- **Employee-focused culture** with a generous and supportive work environment

**Key Responsibilities**:

- Oversee daily office operations, monitor schedules and job progress
- Schedule, route, and dispatch jobs, ensuring efficiency & smooth workflow
- Reschedule missed jobs promptly due to staff changes
- Track sales targets and maintain a strong sales pipeline
- Follow up on leads to convert inquiries into sales
- Handle customer service inquiries, complaints, and follow-ups
- Manage invoicing, A/R, and process payments
- Maintain high standards of quality assurance and customer satisfaction
- Encourage positive online reviews and testimonials
- Track technician bonus reports and manage reward systems

**Work Schedule**:

- **Monday - Friday, 7:30 AM - 4:00 PM**:

- **No weekends**

**Requirements**:

- Proven experience in office management
- Strong communication and time management skills
- Ability to multitask and work in a fast-paced environment

**Additional Responsibilities**:

- Keep customer records updated and track key client information.
- Ensure smooth daily operations, monitoring work schedules and job progress
- Oversee systematic procedures for customer follow-ups, marketing materials, and job documentation
- Implement **employee recognition programs** to maintain motivation

**Why Join Us?**

We can’t wait to welcome our next Office Manager to the team

Pay: $25.00-$25.50 per hour

Expected hours: 37.5 - 44 per week

**Benefits**:

- Company events
- Dental care
- On-site parking
- Vision care

Schedule:

- Monday to Friday
- No weekends

**Language**:

- English (required)

Work Location: In person


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