Content Marketing Specialist

Lightspeed powers the businesses that are the backbone of the global economy.

Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed

**ROLE**:

- Assist the content team in the content strategy planning and development, identify and plan new content to be written.
- Control the content quality and its compliance with the brand guidelines and strategy.
- Edit and proofread content written by other non-native English writers.
- Brief and liaise with content producers as required..
- Reporting to Marketing Team Lead, and have frequent interactions with Product Managers, Marketing Designers, Performance & Content Specialists.

**And a little bit of....**:

- Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren't strictly within the scope of your role.

**How you will know you are kicking ass**:

- Quantitative KPIs: required content is delivered within deadlines and doesn't block projects. Examples include blog content calendar, social media calendar, landing pages and website updates calendar, marketing campaigns calendar.
- Qualitative KPIs: examples include growing landing page conversion rates, engagement & conversion metrics on social media & in ads, etc.
- Created content Educates, Engages, Inspires.

**EXPERIENCE**:

- At least 2 years of experience in content creation
- Proven record of successfully delivering content across different channels and formats.
- Content creating experience for ecommerce, B2B and/or SaaS as a plus.
- Experience with Google Analytics, WordPress, AI tools as a plus.

**What will help you kick ass in this role?**
- Ability to write and produce 10X content that stands out.
- Ability to explain complex things in simple, engaging words.
- Editing/proofreading skills with a lot of attention to detail.
- Ability to analyze content performance and optimize it based on data evidence.
- Ability to prioritise day to day tasks.
- Have an open mindset about seeking improvement and feedback.
- Ability to anticipate, recognize and solve problems.
- Excellent spoken and written English & sense of humour.

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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