Web Content Specialist

**Company Overview**

Founded in 1995, YES Employment + Entrepreneurship is a non-profit community-based organization dedicated to enriching the community by providing English-language support services to help Quebecers find employment and start and grow businesses.

Position Summary

Are you passionate about digital content and community Impact? Do you want to help launch a platform that connects people to employment services, labour market insights, and real opportunities for change? We’re hiring a Web Content Specialist to help make it happen.

We are seeking a Web Content Specialist to lead the development and ongoing management of a centralized, web-based platform for employment support services. This role will be key in organizing and sharing content, maintaining up-to-date resources, and coordinating the site’s launch in collaboration with a platform consultant.

The Specialist will also support the integration of a system to track referrals to employment service providers, and will manage knowledge-sharing tools such as newsletters, grant announcements, and impact stories.

Position Responsibilities

Platform Development & Coordination
- Collaborate with a platform consultant to support the launch of a new employment services website, ensuring it meets user needs and accessibility standards.
- Assist in designing and implementing site features that allow users to track and refer clients to employment service providers through the platform.
- Test site features for usability, accuracy, and functionality before and after launch.

Content Development & Management
- Create, upload, and manage content related to:

- Employment service listings and referral information
- Labour Market Information (LMI) reports and tools
- Support documents, templates, and sector resources
- Ensure content is current, well-organized, and easy to navigate.

Knowledge Sharing & Promotion
- Co-develop and distribute newsletters featuring updates, funding opportunities, and events.
- Promote calls for employment-related grants and support programs aimed at service organizations.
- Source and publish impact stories, success cases, and testimonials to highlight community and program outcomes.

Website Maintenance & Analytics
- Monitor and update site content regularly in collaboration with internal teams.
- Use web analytics to track platform engagement and user activity, including referral tracking metrics.
- Ensure website meets accessibility and SEO standards and is mobile-responsive.

Collaboration & Coordination
- Coordinate with program staff, partners, and the platform consultant to source and verify web content.
- Maintain a content calendar to manage regular updates and ensure alignment with organizational initiatives.
- Participate in team planning and knowledge-sharing activities.

Knowledge, Skills, and Qualifications
- Diploma or degree in Communications, Digital Media, Information Management, or related field, or equivalent work experience.
- 3+ years of experience in web content creation/management, ideally in a nonprofit or community-based setting.
- Familiarity with content management systems (e.g., WordPress) and CRM or referral-tracking tools is an asset.
- Experience working on digital platform launches or coordinating with tech consultants/developers is preferred.
- Strong writing, editing, and organizational skills.
- Knowledge of labour market supports, social services, or employment ecosystems is an asset.
- Awareness of accessibility standards (e.g., WCAG) and basic SEO principles.
- Bilingualism is an asset.
- **As an organization that provides services in English this position requires excellent English writing and communication skills.**

**Benefits**:
YES is proud of its diverse, committed, focused and respectful staff and volunteers. YES has a dynamic and fast paced work environment and offers its employees:

- 10 paid sick days/personal days per year
- Hybrid work model
- A Group Insurance plan (Life Insurance/ Health & Dental/ Disability Insurance)
- An Employee Assistance Plan
- VSRP (Voluntary Sector Retirement Plan)
- Closed between Christmas and New Year
- 11 Statutory holidays
- Professional development opportunities

How to Apply

Send both your cover letter and CV

**Fondée en 1995, YES Emploi + Entrepreneuriat est un organisme communautaire à but non lucratif qui se consacre à l'enrichissement de la communauté en offrant des services de soutien en anglais pour aider les Québécois à trouver un emploi et à démarrer et faire croître des entreprises.**

**Résumé du poste**

Êtes-vous passionné(e) par le contenu numérique et par l’impact communautaire? Voulez-vous contribuer au lancement d’une plateforme qui relie les personnes aux services d’emploi, aux informations sur le marché du travail et à de véritables opportunités de changement? Nous recrutons un(e) Spécialiste du contenu web pour concrétiser ce projet.

Nous recherchons un(e) Spécialiste du contenu web pour diriger le développement et