Accounts Receivable Coordinator

**Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is. **As an Accounts Receivable Coordinator your responsibilities will include**: - Monitor outstanding client accounts and ensure resolution in a timely manner as per Firm policy and guidelines - Be responsible for the maintenance of follow-up documentation and related communications tracking outstanding client accounts - Build strong relationships with the senior professional team (Partners) regarding status, history and activity related to outstanding accounts - Generate calls with clients regarding outstanding amounts and payment status with an emphasis on verbal and written interactions - Build solid relationships with clients, understanding and resolving any issues - Responding to queries in a timely manner - Maintain a strong focus on client retention while negotiating suitable payment arrangements - Follow up on negotiated settlements to ensure arrangements are met - Keep Partners in relevant locations/ Business Units up to date on the status of their client accounts - Provide appropriately timed updates to the National Accounts Receivable Manager, and others as required - Any other reasonable duties as assigned by the National Accounts Receivable Manager **Doane Grant Thornton** If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens **Think you’ve got what it takes to be an Accounts Receivable Coordinator? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick**: - Minimum 2 years of experience in an Accounts Receivable/ Collections environment contacting outstanding accounts - Understanding and knowledge of basic accounting - Previous experience in a professional services environment would be an asset - Excellent written and verbal communication as well as solid interpersonal skills - Strong organization and negotiation skills - Demonstrated abilities as a team player - Self-motivated, independent individual, capable of thinking “outside the box” - Keen attention to detail, efficient and accurate - Works well under pressure, with competing deadlines, understands commitments and prioritizes well At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple. **What's in it for you?** Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more **Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.** **Are you ready to Discover Your Purple?** ">