Program Support Officer

**Program Support Officer - FT Support - FHSW, CPL**
- (31524)

**Find Your Spot at Humber**
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: Program Support Officer
**Status**: Full-Time Support
**Hours**:37.5 hours per week
**Faculty/Department**: Faculty of Health Sciences and Wellness, Continuous Professional Learning
**Campus/Location**:North Campus
**Salary**:FT Support Payband G (Start $33.55 - Max $38.88)

**About the Program Support Officer Role**:
The incumbent will provide direct support to CPL’s Central Operations and extended ecosystem while providing a comprehensive range of support services to adult-learners, professors, program coordinators (PCs), external stakeholders, in their assigned cluster of programming. Responsibilities include but are not limited to: administrative, program, financial, human resources, learner support, marketing, and inter-departmental support.

Duties and Responibilities:

- Program support
- Administrative support
- Financial support
- Human resources support
- Health & safety support
- Other assigned duties

**About You**:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**Education**

Three (3) year diploma or equivalent in the following or related fields:

- Business Aministration
- Human Resources
- Information Data Systems

**Experience/Skills**

Minimum of three (3) years of progressive administrative or student advising experience in a post-secondary environment.
- Experience compiling and analyzing research-based data from various sources, producing reports, and identifying trends from data to develop solutions and strategies.
- Experience with proof reading communications, communication platforms, advising students on courses and programs selection.
- Experience in interpreting policies and procedures and with special events.
- Experience with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint), and Adobe Acrobat.
- Excellent time management and multitasking skills.
- Proven ability to work independently on assigned tasks with minimum supervision.
- Excellent interpersonal skills with an ability to work in a team environment.
- Ability to use office equipment - phone, photocopier, printer, fax and troubleshoot technical minor problems.
- Proven excellent verbal and written communications skills.
- Occupational Health and Safety training is considered an asset.

**What's in it for you?**
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks

**Support Staff**
We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity, and Inclusion**
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

**Accommodation**
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

**Anti-Discrimination Statement**

**Hours Per Week** 37.5

**Position Type** FT Support

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