Program and Registration Officer

**Program and Registration Officer, ELC - FLAS - FT Support**
- (33668)

**Find Your Spot at Humber**
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: Program and Registration Officer, ELC
**Status**: FT Support
**Hours**: 37.5 hours per week
**Faculty/Department**:Faculty of Liberal Arts & Sciences
**Campus/Location**: Lakeshore Campus (This is a hybrid position - the successful applicant must be comfortable working on campus at minimum three (3) days per week.)
**Salary**:FT Support Payband G (Start $33.55 - Max $38.88)

**About the Faculty of Liberal Arts & Sciences at Humber**:
The Faculty of Liberal Arts & Sciences is proud to say that we are a part of every student’s experience at Humber, whether they are enrolled in one of our programs directly or through one of the five other Faculties at Humber. We offer courses in English, Professional Communications, Math, Literature, Social Sciences, Humanities, Science, and many other discipline areas that are at the core of a polytechnic education. Our faculty are dedicated to providing students with an opportunity to explore curriculum that will enhance their academic, personal, and professional life through a combined focus on an applied and liberal education. We are the education that students will take with them, no matter where the path may lead them.

**About the Program and Registration Officer, ELC Role**:
The incumbent will provide direct support to Academic Leadership (AL) in the English Language Centre (ELC), Faculty of Liberal Arts and Sciences (FLAS) while providing a comprehensive range of operations and support services to the students, professors, Program Coordinators (PCs), internal and external stakeholders, in their assigned cluster of programming within the FLAS. Responsibilities include but are not limited to:

- Student, course registration and program support;
- Administrative assistance;
- Financial planning and processing;
- Human resources support;
- Program marketing activities; and
- Inter-departmental support.

Key duties include, but are not limited to:
**Registration and Student Support**
- Respond to general inquiries regarding process and policies on registration, curriculum, fees, financial aid, and student records and redirect and escalate issues as needed
- Compile data from various electronic sources and departments, both internal and external to Humber, for the purpose of creating program registration lists and planning registration supports
- Develop and prepare reports to identify anomalies in and trends to ensure the accuracy of student information, test scores and registration data
- Maintain up-to-date and accurate registration lists by collaborating with internal stakeholders who support the student registration process
- Create course block codes for all levels to share with Registrar’s Office for adding to student registration records
- Maintain record of domestic and international student registrants to accurately assign appropriate block codes in the data management software program(s)
- Collaborate with the Registrar’s Office to ensure smooth end efficient student registration into program courses
- Consult with the Bursar and Financial Aid to identify and resolve issues with student records that encounter fee issues as a result of registration
- Coordinate the timing of events for the programming area and design an annual registration schedule of activities which outlines the objectives and events to take place

**Program Support**
- Assist, advise, and provide support for departmental programs
- Maintain program records and sensitive and confidential information (e.g., student records; financial records) in accordance with the Institution’s policies
- Assist with the marketing and web design for ESL immersion programming
- Provide support to AL in regard to all program services and evaluations, including annual program reviews and program accreditation renewals
- Provide administrative support to key stakeholders with the annual program review and renewal process, including but not limited to program mapping, course outlines, calendar reviews and Faculty guides
- Under the direction of the AL within the Faculty, provide support to Program Advisory Committees (PAC) ensuring procedures are follo