Program Support Officer

**Program Support Officer - FSCS - FT Support**
- (32868)

**Find Your Spot at Humber**

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

**Job Details**:
**Position Title**: Program Support Officer
**Status**: FT Support
**Hours**:37.5 hours per week
**Faculty/Department**: Faculty of Social & Community Services
**Campus/Location**:Lakeshore Campus

**Payband**:FT Support - G
**Salary Range**: $33.55 - $38.88
**Starting Salary**: $33.55
Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

**About the Faculty of Social and Community Services at Humber**:
The Faculty of Social and Community Services (FSCS) is committed to sharing knowledge and experience with students to help them become skilled, adaptable, compassionate and career ready graduates. Our faculty experts reinforce excellence, and a commitment to social justice, as students learn to work across a range of careers in the social, community and justice sectors.

**About the Program Support Officer Role**:
The incumbent will provide direct, confidential, proactive, and efficient administrative support for Academic Leadership in the Faculty of Social and Community Services (FSCS).

Responsibilities include, but are not limited to:

- Providing a comprehensive range of support services to the professors, program coordinators (PCs), external stakeholders, and students.
- Administrative, program, financial, human resources, communications, and inter-departmental support.
- Providing project coordination, scheduling, and logístical support for program/service delivery, working with multiple team members and program partners, and ensuring deadlines are met.

**About You**:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**Education**

**Experience/Skills**
- Experience with compiling and analyzing research-based data from various sources, producing reports, and identifying trends from data to develop solutions and strategies
- Experience with proofreading communications and a variety of communication platforms
- Experience with supporting academic program delivery
- Ability to interpret policies and procedures
- Experience supporting special events
- Proficiency with a range of computer programs including Microsoft Office (Word, Excel, Outlook, Teams, and PowerPoint), Adobe Acrobat, and Learning Management Systems (Banner)
- Excellent time management and multitasking skills
- Proven ability to work independently on assigned tasks with mínimal supervision
- Excellent interpersonal skills with an ability to work in a team environment
- Ability to use a range of office equipment - phone, photocopier, printer, and troubleshoot technical minor problems
- Excellent verbal and written communications skills

**What's in it for you?**
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks

**We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity, and Inclusion**
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilitie