Clinic Manager

**About Us**

Vivo Cura Health is a dynamic, interdisciplinary healthcare clinic focused on delivering exceptional patient care through collaboration, innovation, and operational excellence. We're seeking a hands-on **Clinic Manager** to oversee daily operations and lead a team of departmental leads and front-line staff. This role is ideal for someone who thrives in a fast-paced clinical environment and enjoys making systems run smoothly.

**Position Summary**

**Key ResponsibilitiesTeam Leadership & Staff Coordination**
- Supervise and support a team of clinic leads and the front-line staff that they oversee.
- Be the go-to person for staff concerns, workflow challenges, and operational updates.
- Facilitate onboarding/offboarding processes in collaboration with HR or administrative teams.
- Coordinate staff schedules and facilitate regular check-ins and operational huddles.

**Clinic Operations**
- Ensure effective daily clinic operations, including staffing coverage, space utilization, and workflow efficiency.
- Monitor and manage supply and equipment needs, liaising with vendors and leads as required.
- Troubleshoot operational issues and serve as the escalation point for on-site challenges.

**Facility & Equipment Oversight**
- Oversee the general maintenance, cleanliness, and safety of the clinic.
- Coordinate with janitorial staff, building management, and vendors for facility needs.
- Ensure compliance with health and safety regulations (OH&S, emergency procedures, etc.).
- Maintain oversight of clinic equipment (non-medical and medical), including servicing schedules.

**Compliance & Quality Assurance**
- Support the clinic's compliance with healthcare standards and regulatory requirements.
- Coordinate accreditation processes and prepare for audits (e.g., NHSF, DI, EMG).
- Maintain and review emergency response protocols and lead drills as needed.

**Patient Experience & Service Flow**
- Collaborate with front desk and clinical teams to optimize patient flow.
- Resolve service-related issues and promote a patient-centered operational culture.
- Identify workflow inefficiencies and work with the team to implement solutions.

**Operational Improvement**
- Monitor operational metrics (e.g., room utilization, appointment flow, staffing gaps).
- Contribute to continuous improvement initiatives across the clinic.
- Support special projects, annual planning, and vendor negotiations as needed.

**Qualifications**
- Minimum 5 years of experience in clinic, office, or healthcare operations management.
- Strong leadership and communication skills with experience supervising teams.
- Familiarity with medical or multidisciplinary clinic operations preferred.
- Demonstrated ability to manage logistics, schedules, vendors, and competing priorities.
- Comfortable using EMR systems (e.g., Accuro) and Microsoft Office or G Suite tools.
- Knowledge of healthcare compliance and accreditation processes is an asset.

**What We Offer**
- A collaborative, supportive clinical environment focused on innovation and teamwork.
- Opportunities to shape systems and contribute to clinic growth.
- Competitive compensation and benefits package.
- Regular hours with flexibility to respond to on-site needs.

**How to Apply**

Submit your resume and a brief cover letter outlining your experience and interest in the role. We thank all applicants for their interest; only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$85,000.00 per year

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

**Experience**:

- clinic, office or healthcare operations management: 5 years (preferred)

Work Location: In person