Current jobs related to Human Experience Manager - NiagaraontheLake - Niagara Long Term Care Residence

  • Human Experience Manager

    2 weeks ago

    Toronto, ON MG B, Canada The O'Neill Centre Long Term Care Full time

    "How do you live in the moment?"We are passionate about "Making Every Moment Matter." We are seeking a candidate who shares our values - a person who has a passion to make a difference, a strong moral compass, and a commitment to teamwork. Our ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.Reports...

  • Human Experience Manager

    1 week ago

    Orleans, ON KA N, Canada Responsive Group Inc Full time

    "How do you live in the moment?"We are passionate about 'Making Every Moment Matter." We are seeking a candidate who shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are...

  • General Manager

    3 days ago

    Niagara-on-the-Lake, Canada Bass Pro Shops Full time

    **Summary**: The Retail Store General Manager guides the store and the team as a whole to provide Legendary Customer Service thereby increasing the sales and profitability of the store for the benefit of the company. The GM implements strategies and policies and procedures to maximize the efficiency of the operations of the store and partners with retail...

  • Engineering Manager

    17 hours ago

    Niagara-on-the-Lake, Ontario, Canada Ontario Power Generation Full time

    Location:Niagara, ON, CA, L0S 1J0Req ID: 54129Status: Regular Full TimeWorking Conditions: On-siteEducation Level: 4-year bachelor of engineeringBase Location:Niagara Falls or Oshawa, ONShifts(s): DaysTravel: 25%Deadline to Apply: December 17, 2025Salary Range: $115, $171,000.00 Per Year Electrify your career and help build a brighter tomorrow. Every...

  • Customer Experience Lead

    1 week ago

    Niagara-on-the-Lake, Canada MB Country Living Full time

    **JOIN OUR MB COUNTRY LIVING TEAM!** - Where we feed the things you love_ Are you a dedicated, customer-focused individual? Are you always on the move from the moment you clock in for the day until you head home for the night? If your answer was “yes”, then you belong with us! **Why Join Our Team?** - **Limited opening hours **leave time for family - our...

  • LAUNDRY MANAGER

    1 week ago

    Niagara-on-the-Lake, Canada Vintage Hotels Full time

    Queen's Landing Hotels is seeking a Laundry Manager! The Laundry Manager manages the laundry department by ensuring all laundry is cleaned and maintained in a manner consistent with a superior quality hotel.Position Summary: Manages the laundry department by ensuring all laundry is cleaned and maintained in a manner consistent with a superior quality...

  • Human Resources Manager

    3 days ago

    Niagara Falls, Canada Marineland of Canada Inc Full time

    **Job Purpose**: The Human Resources Manager is responsible for all aspects of recruiting including interviewing, reference checks and on-boarding, will ensure all HR related policies and procedures are current with federal and provincial legislation and will act as liaison with the WSIB. The Human Resources Manager is responsible for accurately issuing pay...

  • Guest Service Manager

    1 week ago

    Niagara-on-the-Lake, Canada Vintage Hotels: Pillar and Post Full time

    Vintage Hotels is currently seeking a Full Time Guest Service Manager to join our growing Pillar and Post Team! Situated in the heart of Niagara on the Lake, our luxury boutique of hotels and restaurants welcome guests from all over the world! If you enjoy a fast paced environment and have previous Front Desk management experience, this could be the role...

  • Customer Experience Representative

    1 week ago

    Niagara-on-the-Lake, Canada Empowerment Technologies Inc. Full time

    **This role is required to work in-person out of our office in Niagara-on-the-Lake, ON** **Who We Are**: For 20 years, we’ve been leaders in the baby safety (Levana) and DIY security space (Defender), creating groundbreaking consumer electronics that bring peace of mind to millions of people all over the world. Selling directly through our brand websites,...

  • Store Manager

    1 week ago

    Niagara-on-the-Lake, Canada Carter's|OshKosh Full time

    Employee Type**:Regular **Baby Clothing, Kids Clothes, Toddler Clothes Carter's** **Summary** The Store Manager is responsible for maximizing sales and profits by achieving and exceeding Key Performance Indicator (KPI) targets. They manage store operations to meet brand standards, and through leadership of their store team ensure we provide exceptional...

Human Experience Manager

3 weeks ago

NiagaraontheLake, Canada Niagara Long Term Care Residence Full time

**“How do you live in the moment?”**
The Human Experience Manager reports to the Executive Director and is responsible for implementing and sustaining the Butterfly-informed culture of emotion-based, person-centered care and living in the home.

**Responsibilities**:

- Advocate and be a catalyst for resident quality of life, identifying roadblocks and working with all team members to overcome them.
- Role model person-centred behaviour (conduct) in every interaction - actively and positively influencing the conduct of others through the same.
- Ensure the emotional well-being of residents is held as high as clinical outcomes, employing appropriate risk management methods.
- Train all team members (managers and frontline) on the culture of emotion-based, person centred care and help grow team members’ competencies.
- Gauge the well-being of team members and advocate for the same, identifying roadblocks and working with all team members to overcome them.
- Partner with Residents’ and Family Councils, other committees within the home, and all third party caregivers to advance resident quality of life.
- Nurture and mentor Butterfly (or Human Experience) Champions as these take foot in our homes.

**Qualifications**:
The qualifications needed to join our family are as follows:

- Prior experience as a Butterfly Implementation Project Leader - or a peer in the accredited Butterfly home who has demonstrated active involvement and knowledge during the project.
- Demonstrated understanding of Quality of Interactions Schedule (QUIS) techniques and emotion-based, person-centred role modelling.
- Experience and background in social services and/or recreation.
- Social Worker degree or Recreational diploma - or equivalent.
- High energy individual, able to influence others by example and personal leadership.
- Demonstrated ability to:

- Work to an approved plan, organize associated activities without supervisor prompts, and execute them with limited supervision involvement and close team member collaboration.
- Coordinate Home Leadership team and frontline team members to meet accreditation project timelines and deliverables.
- Role model emotion-based, person-centredness towards residents and team members.
- Train audiences with regard to MCM Butterfly training materials and all associated content.
- Escalate concerns on an as-needed and timely basis, with consideration as to how to address the same.
- Perform emotional risk assessments using the MCM framework, working collaboratively with all required parties.
- Exercise emotional maturity and intelligence, as required by the role.
- Accurately self-assess areas of personal strength and opportunity - take action on the latter, including by coaching and mentoring relations.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
- Two supervisory references are required.

**What do we offer you?**
- Competitive wages
- Employee benefits
- Employee
- Employee and Family Assistance Program
- Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.