Quality & Interprofessional Practice Coordinator

**Company Biography**

Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.

People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value _Trust, Courage and Teamwork_. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.

**Position Summary**

Working closely with members of the Quality & Interprofessional Practice team, the Education Coordinator role plays a pivotal role in helping to organize learning activities and initiatives for our OSMH team members. This clinical-adjacent role supports enrolment, implementation, and record-keeping for clinical orientation, interdisciplinary professional training such as ACLS and TNCC and other education opportunities.

PRIMARY RESPONSIBILITIES:

- Maintain and organize education schedule/calendars
- Collaborate with team members to organize staff education events
- Book instructors, plan meetings, and coordinate rooms/resources for scheduled education events
- Facilitate communications related to promotion of educational events
- Prepare agendas, sign-in methods, and online and print learning content packages that represent the professionalism of the team and organization
- Facilitate availability of training session supplies
- Facilitate learner registrations, payments, and communications
- Maintain calendar invites for presenters and attendees of education events
- Maintain an accurate, efficient and comprehensive digital filing system to track learner participation
- Develop and maintain the Q&IP SharePoint to best showcase education opportunities and resources
- Coordinate new hire check-ins with Clinical Educators, Quality Experience Leaders and Managers
- Coordinate the clinical orientation process for new hires, ensuring a seamless and positive experience
- Coordinate surveys to gather feedback on learner experience and satisfaction
- Provide administrative support to the Q&IP team, including preparing correspondence, data entry, file management and record keeping.
- Coordinate Order Set Committee submissions and agendas
- Assist with Q&IP projects and initiatives as needed, contributing to the overall effectiveness of the team functioning.
- Performs other duties as assigned by the Manager

**Qualifications**

Education:

- Recognized degree/diploma in Business Administration or related field required.

Competencies:

- Demonstrated advanced computer skills, particularly in Microsoft Office Suite and database management
- Excellent organization and time management skills to meet deadlines
- High attention to detail and accuracy in data management and documentation
- Demonstrated strong written/verbal English communication skills
- Demonstrated advanced computer skills in word processing, spreadsheet and database software
- Demonstrated initiative and good judgment in problem-solving and decision-making.
- Highly motivated and flexible with the ability to adapt quickly to new situations/challenges
- Demonstrated ability to prioritize a heavy workload and multi-task.
- Demonstrated appreciation and respect for protocol, professionalism, and confidentiality.
- Demonstrated ability to communicate effectively, verbal and written, in situations that may require tact, diplomacy and discretion
- Demonstrated ability to work efficiently independently and in a teamwork environment

Other:

- Demonstrates commitment to continued professional and personal growth and development through continuing education and self-directed learning opportunities.

PATIENT SAFETY: ALL STAFF
- Participates in and complies with hospital safety and infection control programs.
- Reports unsafe conditions.
- Wears appropriate Personal Protective Equipment (PPE) as required
- Assists in the reporting and investigation of incidents.
- Reviews related policies and procedures on a regular basis.
- Maintains patient and Hospital confidentiality.
- Responds appropriately to codes.
- Participates in quality activities, as required.

CORPORATE VALUES:
Encourage and maintain positive employee/employer relationships within the Hospital environment in accordance with the Hospital’s Vision, Mission and Values: Trust, Courage & Teamwork.

**Our Employees Enjoy**
- a professional practice environment
- a collaborative atmosphere with emphasis on teamwork
- wellness initiatives
- continuing education grants
- employee recognition and assistance programs
- a competitive salary and benefits package
- equal opportunities for growth and development

**Employment Equity**

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