Quality Assurance Manager

2 weeks ago

Orillia, Canada EcoPoly Full time

Full-time Position

**Join Our Team as a Quality Assurance Manager**

At Polyethics, we are committed to delivering the highest quality products to our customers. We need a dedicated **Quality Assurance Manager** to join our dynamic team as we expand our operations, particularly in the mulch and bag sectors.

**Key Responsibilities**:

- Develop and implement quality assurance processes and procedures.
- Conduct regular inspections and audits of products and processes.
- Identify and address any quality issues, ensuring swift resolution.
- Collaborate with production and technical teams to drive continuous improvement.
- Maintain detailed documentation of quality assurance activities and findings.
- Provide training and support to staff on quality standards and practices.
- Work closely with sales, customer service and the operations team to address customer complaints.
- Implement investigation process for managing complaints from start to finish.

**What We’re Looking For**:
As a Quality Assurance Manager, you will play a crucial role in maintaining the standards that our customers have come to expect. You will work closely with various teams to ensure that our products meet rigorous quality standards and that our processes are continuously improved.
- Designing and implementing policies and procedures to support the organization’s HR strategy.
- Administering and coordinating employee training programs.
- Ensuring all health and safety incidents are investigated, documented, and resolved.
- Co-chairing Joint Health and Safety Committee (JHSC) meetings and maintaining meeting records.
- Overseeing benefits administration, including health benefits, company events, and employee recognition programs.
- Managing the company’s attendance program and supporting return-to-work processes for occupational and non-occupational absences.
- Supporting the performance management program to ensure leaders have resources to provide feedback and employees feel supported in their roles.
- Conducting workplace investigations with professionalism and confidentiality.
- Advising management on progressive discipline policies to ensure fairness and consistency.
- Overseeing leave of absences, long-term disability, and WSIB claims.
- Maintaining employee records securely and ensuring compliance with legal retention periods.
- Staying up to date with legislation to ensure compliance across all HR practices.
- Building strong, collaborative relationships with employees and management to foster trust and engagement.
- Promoting ethical practices within the company.
- Performing additional duties as needed to support organizational success.

**Why Join Us?**
- Be a part of a rapidly growing company with a commitment to quality and innovation.
- Work in a supportive and collaborative environment where your contributions are valued.
- Opportunities for professional growth and development.
- Full and comprehensive benefit package including:

- Competitive salary
- Profit sharing
- RRSP with employer match
- Health and Dental benefits
- Long Term Disability
- Annual corporate picnics and holiday events

**How to Apply**:
**As part of our hiring process, we ask that all interested applicants complete a 2-question survey**:
Please select “Quality Assurance Manager” prior to completing the survey.

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