Unit Manager

Job Posting Title

Unit Manager - London

Job Category

FIR Service Delivery

Language Requirements

English / Anglais

English is required / L'anglais est requis

Flexible Work Agreement Type

On site / Sur place

Posting End Date

2025-10-21

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

At NAV CANADA, we keep Canada’s skies safe by delivering world-class air traffic services. As a Unit Manager, reporting to the Manager Air Traffic Operations - Airports, your primary responsibility isn’t just overseeing operations—it’s leading people. You’ll manage and develop a high-performing team of Air Traffic Controllers and/or Flight Service Specialists and Supervisors, ensuring they have the support, guidance, and tools to succeed in a fast-paced, safety-critical environment.

This is a people-first leadership role that requires strong interpersonal skills, a passion for mentorship, and the ability to drive performance while fostering a culture of respect, engagement, and continuous improvement.

Job Description

What NAV CANADA offers you:

- Very competitive pay and flex benefits you can tailor to your needs
- Generous vacation, defined benefit pension, wellness days, and paid sick days
- Challenging, innovative work environment
- A rewarding career and many opportunities for growth and development
- Challenging, team-oriented work environment
- Diverse and inclusive workforce

In this role you will:

- Provide strong leadership, coaching, and mentoring to a team of Air Traffic Controllers and/or Flight Service Specialists and Supervisors.
- Foster a culture of engagement, accountability, and continuous improvement.
- Support recruitment, training, and development initiatives to ensure your team thrives.
- Oversee air traffic operations within your designated scope, ensuring safety, efficiency, and compliance.
- Implement new technologies, procedures, and programs while guiding your team through change.
- Identify trends and develop action plans to enhance service delivery and safety performance.
- Act as a key liaison between NAV CANADA and stakeholders, including airport operators, regulatory bodies, and union representatives.
- Represent NAV CANADA in operational discussions and provide leadership on key initiatives.
- Support Air Traffic Services (ATS) Standards by ensuring staff meet all licensing, medical, and proficiency requirements.
- Develop and manage budgets, staffing plans, and operational forecasts.
- Ensure compliance with fatigue risk management and safety protocols.

What you bring:
Education:

- Successful completion of secondary school.

Experience:

- At least 3 years of leadership experience managing a diverse team, preferably in a unionized or operational environment.
- Demonstrated experience in managing a budget and related financial processes.
- Human Resources/Labour Relations skills are an asset.

Knowledge and Abilities:

- A solid understanding of an operational environment.
- Proven ability to motivate, mentor, and develop professionals.
- The ability to manage complex initiatives, prioritize tasks, and adapt to changing operational needs.
- Knowledge of regulatory compliance and industry best practices.
- Ability to foster a climate conducive to an engaged workforce by promoting company values of respect, excellence, and service.

How others describe you:

- Strong leadership skills with the ability to mentor and develop an engaged team.
- Strong organizational and time management skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.
- Excellent communication skills (written and verbal) with demonstrated ability to collaborate and influence at various levels.
- Strong interpersonal skills with the ability to build and manage relationships with various stakeholders.
- Strong decision-making and problem-solving skills.
- Good financial acumen and budget management skills.

Working Conditions:

- This position is on site and not eligible for a flexible work arrangement.
- Occasional travel required.

Behaviour Statement:

- All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager