Multi-unit Manager

1 week ago

London, Canada Thakkar Group Tim Hortons Full time

As a Multi Unit Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the leadership team in the day-to-day operations of a fast-paced restaurant.

**Responsibilities**:
Be a leader and always lead by example by following all Tim Hortons policies and procedures

Plan, organize, direct, control and evaluate daily operations

Participate in the recruitment process

Prepare and provide restaurant Team Members with performance reviews

Training new Team Members and prospective management

Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place

Managing labour costs through effective scheduling and floor management

Controlling food & paper costs using order guides

Monitor weekly and monthly inventories

Ensuring that product launches and promotions are executed with perfection

Resolving guest feedback, as well as working with your team to maximize guest satisfaction

Coach & discipline Team Members as needed

Balance cash and complete balance sheets

Complete cash reports and related forms

Foster a positive work environment through leadership and example

Why Work for Us? We Offer:
Competitive salary

Incentive and recognition programs

Health & Dental benefits

Comprehensive training

Advancement opportunities

Community involvement

Availability:
Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$65,000.00 per year

**Benefits**:

- Commuter benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Tim Hortons: 2 years (preferred)

Work Location: In person

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