Case Manager ft-contact

**DATE**: May 13, 2025
**LOCATION**: Stouffville, ON - Path to Home Stouffville
**COMPENSATION**: $55,239 - $67,560 Annually prorated
**CONTRACT DURATION**:6 Month Contract

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a **Full-Time Contract Case Manager**.

**Job Summary**
As a Case Manager you will work independently or be part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues. The position attempts to empower the client, thereby increasing their independence, dignity and self-respect in a safe and secure environment. Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.

This is a short-term program offering services for up to 6months. This program offers intensive case management service, 24-hour PSW support, Residential Support Worker, medication support, navigation and coordination to community supports, recreational activity, and supports with independent life skills.

**The Path Home Program** provides intensive case management and support in a dedicated 10-bed home with 24- hour staffing to help people safely and successfully make the transition back into the community. Staff assist clients with life-skill-building and community linkages in order for them to
successfully move back into their own community. The Path Home is a recovery-based program which means that each client can set their own goals and feel empowered to make their own choices to change the direction their lives have taken. Our program creates communities of mutual support that foster hope and independence where clients develop powerful relationships and build support networks in the community._ _

**What You Will Do**
- Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and OCAN’s;
- Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;
- Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate.
- Provide crisis intervention/management and assist in the development of crisis plans with clients;
- Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization LOFT Community Services Job Description
- Mediate issues or conflicts between residents, or residents and neighbours, teaching conflict resolution; following-up on issues to ensure resolution;
- Participate in planning, organizing, promoting and conducting events for the clients in an effort to address their social needs and prevent isolation; maintain a general awareness of community events and activities to also meet these needs;
- Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;
- Participating as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in service and recommending solutions,
- Participating in meetings, planning and evaluation initiatives, committees, events and activities; orienting new staff, students or volunteers; providing other related assistance as required;
- Occasional evening and weekend hours may be required.
- Frequent travel will be required.

**What You Bring**:
Must Haves
- A degree/diploma in health care/social services or other related field with a minimum of three years relevant experience in the mental health and addiction sectors
- Minimum three years progressive experience in the adult mental health case management services sector
- Knowledge of the issues faced by adults with mental illness, addictions, physical health concerns, and homelessness.
- An understanding is also required