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People Operations(HR) Coordinator

4 weeks ago

Dartmouth, Canada Support Services Group Cooperative LTD Full time

**Job Summary**

The People Operations Coordinator will develop and implement communication strategies that promote the company’s message and values, membership programs, and role in the community while creating and maintaining brand awareness and integrity.

The People Operations Coordinator will serve as a liaison between management and front-line staff and will develop and implement company policies, processes, and practices, under the direction of the Executive Director.

**Reporting Relationships and Roles**

The People Operations Coordinator internally communicates with all areas within the organization. The People Operations Coordinator reports to the Executive Director.

**Primary Duties and Responsibilities include**:

- Serve as main point of contact for employee inquiries and requests regarding all company policies and procedures
- Participate in the Joint Occupational Health and Safety Committee (JOHSC) as a member; at times required to be on call for emergencies in-house.
- Prepare reports, policies and do research as required.
- Plan, direct, and coordinate marketing efforts
- Research demand for Support Services Group services
- Build brand awareness and positioning
- Organize and present the new employee orientation program
- Liaise and coordinate with third party contractors (web developers, graphic designers, printing and distribution companies)
- Write content for both print and Web including the company website, online presence, brochures, and newsletter
- Match the marketing channels to the most appropriate content in order to maintain brand integrity
- Ensure that company forms, procedures and polices, as well as promotional and marketing materials meet the company’s brand identity strategy; develop marketing and brand templates, as necessary
- Handle multiple edits /updates /changes
- Coordinate event and program marketing and materials
- Develop and monitor Support Services Group social media and online presence
- Attend various Support Services Group and industry/community events in support of communications
- Identify and resolve any issues with promotional content in a timely and professional manner
- Serve as point of contact for employees, families, media and public questions
- Assess and report on the effectiveness of communications and intake strategies
- Coordinate meetings, press conferences, and presentations
- Under the direction of the Executive Director, manage and support member and family events and communications
- Create new ideas, concepts, and promotions for Support Services Group that increase brand recognition and integrity
- Fully support the goals, objectives and mission statement of SSG
- Promote effective working relationships and positive work environments while working with the Support Workers, the Members, families and Management team
- Attend and contribute in a positive manner at Coordinator and staff meetings and special organizational events
- Understand and incorporate the Support Services Group mission, goals and brand in all outreaches
- Effectively present Support Services Group to relevant partners and community groups in order to increase awareness, referrals, and engagement
- Serve as an advocate for Support Services Group before stakeholders, partners, and the general public
- Understand the current needs of Support Services Group programs and seek to meet those needs by securing resources and partnerships with other agencies, non-profits and communities
- Perform duties assigned by the Executive Director that reasonably relate to achieving your performance goals

**Job Type**: Part-time

**Salary**: $20,000.00-$25,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Dartmouth, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- As per requirements of Department of Community Services, all new hires need to be fully vaccinated against Covid-19. Are you able to provide proof of full vaccination?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Human resources: 2 years (required)

Work Location: One location