Receptionist/accounts Receivable

RECEPTION ADMINISTRATIVE ASSISTANT.

The Receptionist/Administrative is responsible for providing financial, administrative and clerical services in order to ensure effective, efficient and accurate financial and administrative operations.

JOB PURPOSE The Receptionist/AA is directly responsible for performing data entry and related duties in posting accounts receivable payments. This includes maintaining ledgers, credit balances, and resolving account irregularities. The Receptionist/AA will also administer claims, refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

DUTIES AND RESPONSIBILITIES The Receptionist/AA is responsible for:
1. Perform the day to day processing of financial transactions to ensure that Arrow Technology Group finances are maintained in an effective, up to date and accurate manner.

2. Receive and verify invoices and requisitions for goods and services

3. Collaborate with the Office Manager to maintain collection goals and general A/R performance levels.

5. Post and reconcile customer payments to general ledgers.

7. Balance daily A/R batches;
8. Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.

9. Form collection strategies to mitigate customer objections to making timely A/R payments.

10. Investigate collection problems and advise customers on corporate A/R policies and procedures.

11. Make arrangements for payment of outstanding and late accounts.

12. Investigate and resolve billing discrepancies or misapplied cash transactions.

13. Maintain updated vendor files and file numbers.

14. Maintain a filing system for all company documents.

15. Provide support and information to Customers when answering of phone calls.

16. Assists in other duties as needed and directed.

QUALIFICATIONS: Applicants should possess the following qualifications:
1. Two years direct experience in any A/R capacity would be favorable.

2. Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.

3. Strong knowledge of collection practices.

4. Must possess a high level of moral judgment for handling confidential information and monetary transactions.

5. Experience in gathering data, compiling the proper information, and preparing reports.

6. Able to perform moderate to complex account reconciliations.

7. Strong diplomatic, negotiation, conflict resolution skills in order to handle late payments and delinquent accounts.

8. Basic knowledge of accounting systems, budgets, and internal controls.

9. Effective attention to detail and a high degree of accuracy with the insight to coordinate priorities efficiently.

10. Strong work ethic and positive team attitude.

11. Sound analytical thinking, planning, prioritization, and execution skills.

12. Able to effectively communicate both verbally and in writing

13. Able to build and maintain lasting relationships with other departments, key business partners, and individual customers

14. Strong problem identification and problem resolution skills.

15. High level of proficiency with Microsoft Office/Excel and Electronic Mail.

16. Ability to read/write English at a proficient level.

WORKING CONDITIONS The Accounts Receivable Clerk/Reception position is situated out of Arrow Technology West Edmonton office. Hours of work are Monday to Friday, 8:00 AM - 5:00 pm.

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$23.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have Quickbooks experience?

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)