General Manager, Storage Operations

4 days ago

New Westminster, Canada Make Space Full time

**Who we are - Make Space**

**What we offer** is a competitive salaries, discretionary bonuses, benefits, growth opportunities, education assistance and paid time off. We believe that having fun is essential to our overall success

**Job Summary**:
The General Manager position will report to our Head Office in New Westminster, BC. They will report directly to the Vice President of Storage Operations. The primary responsibilities of this role include supervising all current and future operations for both the BC and Alberta regions. The General Manager will oversee operations, including logistics, facilities, customer service and mobile container operations. They will also oversee the team, working directly with facilities on recruiting, training, coaching and performance management of the employees.

**Responsibilities**:

- Responsible for overseeing daily business operations for self-storage and mobile container activities in BC and Alberta.
- Continue to improve, create, implement, and manage standard operating procedures and policies.
- Responsible for the P&L of each location.
- Review, recommend and implement pricing and incentive plans to achieve financial goals.
- Conducts facility audits to ensure adherence to operational and safety standards.
- Performance management, recruitment, and retention of employees.
- Develop team, implement growth strategies and mentor towards KPI goals.
- Responsible for the integration of acquired self-storage facilities into the company portfolio.
- Ensure successful opening of new facilities within the market through coordination of marketing and development efforts.
- Look for opportunities to grow new or existing lines of business.
- Travels to facilities throughout the region and to attend meetings or conferences.
- Other duties and projects as assigned by management.

**Qualifications**:

- 3-5+ years of experience in multi-unit retail sales/service operations leadership experience.
- 5+ years of Managing teams.
- Driver's License and Clean Abstract
- Prior P&L, budgeting, and forecasting responsibility.
- Proven ability to consistently meet and exceed performance standards.
- Strong Influencer and motivator.
- Ability to lead and promote safe work environments.
- Excellent communication, interpersonal and motivational skills.
- Strong analytical and problem-solving abilities.
- Strong time management and prioritizing skills.
- Work well under pressure, meeting deadlines consistently.
- Able to work independently with mínimal supervision.
- Previous Self-Storage or Mobile Container Experience is considered an asset.

**Travel is required up to 20%**

Pay: $80,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Do you have any experience in the Self-Storage, Facility Management or Mobile Container Experience? Please explain.

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Management: 3 years (required)
- Microsoft Excel: 4 years (required)

Willingness to travel:

- 25% (required)

Work Location: Hybrid remote in New Westminster, BC V3L 5M4

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