Medical Office Assistant

2 weeks ago

Kitchener, Canada Central KW Family Health Full time

Medical Office Assistant

Central KW Family Health

We are a thriving family physician's office dedicated to providing high-quality healthcare services to our community. Committed to excellence and compassionate care, we are seeking a skilled Medical Office Assistant to join our dynamic team. This is an opportunity to contribute to a positive patient experience while gaining valuable experience.

**Job Description**:
As a Medical Office Assistant, you will play a pivotal role in ensuring the smooth operation of our office by providing both front and back office support. Your responsibilities will include but are not limited to:
Front Office Support:

- Greeting patients with a warm and friendly demeanour
- Managing patient check-ins and check-outs efficiently
- Scheduling appointments and coordinating patient referrals
- Answering phone calls and addressing patient inquiries promptly and professionally
- Verifying insurance information and processing payments
- Maintaining a clean and organized reception area

Back Office Support:

- Assisting physicians with patient examinations and procedures
- Taking and recording vital signs accurately
- Preparing examination rooms for patient visits
- Updating and maintaining electronic medical records (EMR)
- Performing basic administrative tasks such as faxing, and scanning documents
- Adhering to all regulations to ensure patient confidentiality

Qualifications:

- Certificate or diploma in Medical Office Administration is preferred
- Proven experience as a medical office assistant or in a similar role
- Proficiency in medical terminology and EMR systems
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to maintain composure in a fast-paced environment
- Attention to detail and accuracy in all tasks
- Understanding of medical ethics and patient confidentiality

How to Apply:
Join us in our mission to provide exceptional care to our patients and become a valued member of our medical office team

Pay: $21.00-$25.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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