Medical Office Assistant

1 week ago

Kitchener, Canada Spark Medical Clinic Full time

We are looking for a MOA to join our team.

Location: KITCHENER

**Overview**:
The MOA is responsible for providing a professional and positive impact when dealing with patients and performs a variety of tasks such as weighing and recording patient weights, cleaning instruments, stocking treatment areas, escorting patients in and out of exam rooms, and performing miscellaneous clerical duties such as ordering supplies and printing off electronic patient materials from a computer.
- Greeting & checking-in patients in a friendly manner
- Guiding patients to the appropriate treatment rooms
- Answering and triaging phone calls
- Preparing, organizing, filing patient charts
- Scheduling appointments
- Ensuring office and treatment rooms are clean and sanitized daily and in-between patients
- Prepare invoice and process payments
- Cleans, sterilizes and maintains instruments and equipment as directed
- Photocopying, scanning, faxing documents
- Check blood pressure, temperature, pulse and patient weight and height.
- Responsible for housekeeping duties
- Other duties as required

**Qualifications**
- 2 years experience in the medical field
- Post-secondary education in medical office administration, communications or administration preferred
- Excellent understanding and regular use of medical terminology
- Previous Avaros EMR software experiences an asset
- Positive attitude, pleasant and professional manner in person and over the phone
- Excellent problem-solving skills and demonstrated ability to work both independently and as a team member to achieve desired results
- Excellence in customer service and exceptional interpersonal skills
- Exceptional organizational, time management and prioritization skills
- Ability to work well under pressure and handle difficult situations in a calm manner
- Must be able to handle work volume fluctuations; proactive, reliable and flexible
- Phlebotomy experience is a must
- Availability on weekends is a must

**Job Types**: Full-time, Part-time, Permanent, Casual

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

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