Full Time Medical Receptionist/ Patient Care

2 weeks ago

Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

**Responsibilities**:

- Looks for opportunities to provide exemplary patient care and exceed patient’s expectations, patient centric approach
- Answers and routes incoming telephone calls in a polite, professional and cheerful manner,
- Registers new patients and updates existing patient demographics by collecting detailed patient information,
- Schedules patient appointments using computerized system,
- Processes and records billing to insurance companies, collects private payments via cash, debit, credit card and issues receipts,
- Facilitates patient flow by notifying Patient Care Coordinators of patients’ arrival, being aware of delays, and communicating with patients and clinical staff,
- Facilitates the tracking and monitoring of the location of all staff
- Communicates wayfinding
- Keeps the reception area clean and organized,
- Performs basic accounting tasks, and generates administrative reports,
- Picks up and sort’s mail
- Collaborator: work with other members of the care team (i.e.: physicians, patient care coordinators, orthopaedic technician, radiology technician) to facilitate expedient patient care.
- Assists with some medical equipment fitting; braces, compression stockings, cryo machine
- Acts calmly in a high-pressure environment
- Provides empathy and understanding when dealing with patients who are not feeling well or are anxious about their health
- Attend to patient behaviors in the waiting room by listening, supporting, validating and in case of disruptive behaviors employing de-escalating techniques
- Performs other related duties as required
- Supports the Patient Care Coordinators in other administrative duties and tasks where needed; Central Triage administrative tasks, OR administrative tasks.

**Skills**:

- Previous experience working in a medical office office setting preferred
- Familiarity with medical terminology and procedures is a plus
- Knowledge of electronic medical records (EMR) systems
- Strong communication skills, both verbal and written
- Excellent customer service skills and ability to handle patient inquiries or concerns with professionalism and empathy
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

This is a full-time position and requires an individual who can work flexible hours including opening shifts 6:45-2:45, day shifts 8:00-4:00 and evening close 11:30-7:30 with some Saturdays from 7:30-3:00. We do a 37.5-hour work week.

If you are looking for an opportunity to join a dynamic team in a fast-paced medical office environment, we would love to hear from you. Please submit your resume highlighting your relevant experience.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$23.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

  • Patient Care Coordinator/moa

    1 day ago

    Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

    **Job description** Thank you for your interest in joining our team. Great opportunity! **Responsibilities**: 1. Deliver exemplary patient-centered care to all Footbridge patients. 2. Phone Counselor: interface with new and current Footbridge patients on the phone. 3. Educator: provide information, answer questions relating to appointments, surgery and...

  • Medical Office Receptionist

    7 days ago

    West Vancouver, Canada Ocean Walk Medical Centre Full time

    An exciting opportunity for an individual who is passionate about patient care! We are seeking a receptionist to join our team. Experience working in a medical office - At least 1 _year experience_ required. **Personal characteristics** - be friendly, welcoming, patient and understanding - follow instructions, procedures and clinic policies - work...

  • Full Time Patient Care Assistant/Medical Receptionist in Vancouver BC

    5 days ago

    Keefer Pl suite , Vancouver, BC VB C, Canada Footbridge Centre for Integrated Orthopaedic Care Full time $45,000 - $65,000 per year

    Company Description Great opportunity to join our team.Footbridge is a fast-paced multi-disciplinary orthopaedic clinic - home to several specialist physicians, physiotherapists, imaging and orthotics/bracing specialists.Our mission is to provide a compassionate and efficient patient-experience starting from the initial consultation through to follow-up and...

  • Medical Receptionist

    2 weeks ago

    Vancouver, Canada West Coast Gastroenterology Full time

    **West Coast Gastroenterology - Front Desk Receptionist Position** A private gastroenterology medical practice requires a full time Front desk receptionist Hours are Monday to Friday, 8.00 am to 5.00 pm with 1 hour for lunch from 1.00-2.00 pm. The office is closed on weekends and statutory holidays. This is a public-facing role and responsibilities are...

  • Receptionist / Medical Office Assistant

    5 days ago

    Vancouver, Canada Jericho Integrated Clinic Full time

    Jericho Integrated Clinic is looking for a reliable, compassionate, and detail-oriented receptionist to join our team. We are an integrated clinic with Registered Massage Therapists, Osteopathic Practitioners, Naturopathic Doctor, Acupuncturist, Reflexologist, and a Registered Clinical Counsellor. **Requirements**: **We are strict with these requirements as...

  • Receptionist (Full-time)

    7 days ago

    North Vancouver, Canada Silver Valet Dental Care Full time

    We are seeking a full-time receptionist to join our team immediately to help build our innovative mobile dental practice that is currently experiencing rapid growth. Please forward your resume with a cover letter. We look forward to meeting you. Pay: $20.00-$24.00 per hour **Benefits**: - Company events - Dental care - Extended health care - Life...

  • Patient Care Coordinator

    2 weeks ago

    North Vancouver, Canada Lifespan Medical Full time

    **Patient Care Coordinator** At Lifespan we are on a mission to redefine healthcare by offering members an integrated preventative healthcare experience that is personalized to their unique needs. Our goal is to boost longevity by identifying and treating illnesses as early as possible while supporting members on their health journey. Our services combine...

  • Medical Office Assistant/receptionist

    2 weeks ago

    Vancouver, Canada Oasis MD Medical and Skin Care Clinic Full time

    **Medical Office Assistant and Concierge 医疗诊所前台和客服** Position: Part time move to full time available 3-5 days/week Oasis MD Medical and Skin Care Clinic 绿洲医疗 Address: 8138 Granville Street Welcome to Oasis MD绿洲医疗, an Oasis for health and beauty. We provide premium medical services and cosmetic services. We are looking...

  • Medical Office Receptionist

    3 days ago

    West Vancouver, Canada Ocean Walk Medical Centre Full time

    We are looking for a full-time Front Desk Receptionist for our West Vancouver family practice and walk-in clinic. Applicant must have the following qualities: - Excellent communication skills. - Customer-service oriented - Farsi or Mandarin speaking an asset Hourly wage: $19 to start **Job Types**: Full-time, Permanent **Salary**: $19.00-$20.00 per...

  • Medical Office Assistant/receptionist

    5 days ago

    Vancouver, Canada Kinrise Medical Centre Inc. Full time

    **Medical Office Assistant - Kinrise Medical Centre**: - Start late September 2025 - Transition to full-time early November_ Kinrise Medical Centre, a new family-medicine clinic opening in **early November**, is hiring a **Medical Office Assistant (MOA)**. This role begins **part-time in late September** for EMR training and orientation, then moves to...