Supervisor, Short Stay Crisis Support Program

**Full Time, Permanent**

**37.5 Hours | Non-Union Position**

Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

SHIP is currently looking for a **Supervisor **who will be responsible for providing oversight to staff in a program that focuses on supporting individuals on a short-term basis in a residential setting who are experiencing mental health challenges and/or addiction crisis and who are in conflict with the criminal justice system.

**Duties and Responsibilities**
- Overseeing the referral and intake process of potential tenants while providing case management expertise and support to the staff
- Managing employee performance and performing necessary administrative duties such as vacation planning, timekeeping, and performance reviews within the context of the collective agreement
- Facilitating case conference meetings for clients with complex needs operating from a housing first, trauma informed, harm reductionist approach
- Scheduling for staff as required to ensure client safety, security, and adherence to the MOHLTC standards
- Assist in program planning, program monitoring, achievement of service targets, and development of the annual work plan
- Maintain a conducive environment to allow for psychological stabilization in a person centered program that operates 24/7
- Perform additional duties as required/delegated

**Qualifications**
- Post-secondary education in Social Work, Social Services, Health Services, or equivalent
- 2+ years experience supporting individuals in mental health crisis
- 2+ years experience in a manager or supervisory capacity
- 1+ years experience supporting individuals experiencing challenges with the criminal justice system
- Knowledge and experience within a unionized environment is an asset
- A valid Ontario Class “G” Driver’s license and a reliable vehicle with adequate insurance coverage

**Working Conditions and Physical Requirements**
- Shifts are typically Monday to Friday from 12:30pm - 8:30pm, but may vary depending on client needs
- Vehicle travel to community sites, SHIP locations as necessary
- On-call as assigned

**Why Work For Us?**

**Our Vision**
Quality Housing, Quality Services, Quality Lives

**Our Mission**
To increase quality of life through health services and housing supports that promote mental and physical health and wellness

**Our Culture**
Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen, we know what it means, and why it matters.

**Our Commitment**
People are at the forefront of our success. These are just a few ways we ensure your personal and professional success:

- Competitive Salary with Annual Performance Reviews
- Travel Allowances
- Training & Development Programs, Committees
- 10 Paid Vacation Days
- 12 Paid Health & Wellness Days (Sick)
- 3 Paid Personal/Floating Holidays
- Retirement Plan (5% Employer Contributions)
- Medical & Dental Plans

**35+**
Years focused on Clients, Tenants, Staff and Families

**4,000+**
Clients and Residents served annually

**17**
Programs and Service offerings in Southern Ontario

**300+**
Dedicated, Respectful, Compassionate and Professional Employees

**1200**
Housing Units Managed

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
As part of SHIP’s commitment to health and safety, it is a condition of employment that you be fully vaccinated (2 doses, including 14 days since your second dose) against COVID-19 or have an exemption pursuant to the Ontario Human Rights Code.

**Experience**:

- Supervisory: 2 years (required)
- Criminal Justice Support: 1 year (required)