Medical Receptionist

1 week ago


Oakville, Canada Lakeshore Medical Group Full time

**Job Summary**

**Duties**
- Greet patients and visitors warmly, providing exceptional customer service.
- Manage multi-line phone systems to answer calls, schedule appointments, and handle inquiries efficiently.
- Maintain patient records accurately using electronic medical records systems such as Telus PSS.
- Verify patient insurance information and collect necessary co-pays or payments.
- Assist with administrative tasks including filing, data entry, and maintaining office supplies.
- Coordinate with healthcare providers to ensure timely patient care and follow-up appointments.
- Handle correspondence and communication between patients and medical staff effectively.
- Ensure compliance with HIPAA regulations regarding patient confidentiality.

**Qualifications**
- Previous experience as a receptionist in a medical office is preferred.
- Proficiency in electronic medical records (EMR) systems; experience with Telus PSS is an asset.
- Strong understanding of medical terminology and office procedures.
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
- Strong verbal and written communication skills, demonstrating professionalism at all times.
- Ability to work collaboratively within a team while also being self-motivated.
- Familiarity with front desk operations and administrative duties is essential. Join our dedicated team where you can make a difference in patients' lives while advancing your career in the healthcare field

**Job Types**: Full-time, Permanent

Pay: $19.00-$20.00 per hour

**Benefits**:

- Paid time off

Work Location: In person



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