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Medical Receptionist
2 weeks ago
**Job Summary**
**Responsibilities**
- Greet patients warmly and professionally upon arrival, ensuring a positive patient experience
- Schedule, confirm, and reschedule appointments using EMR systems such as Telus PSS.
- Collect payments and process medical billing and collections accurately
- Manage patient check-in and check-out processes efficiently
- Maintain accurate and up-to-date medical records and documentation review
- Handle multi-line phone systems with excellent phone etiquette to address patient inquiries
- Assist with intake procedures, including gathering medical history and updating patient information
- Ensure compliance with HIPAA regulations regarding patient privacy and health information management
- Support office management tasks such as filing, data entry, and maintaining office supplies
- Collaborate with clinical staff to facilitate care plans and coordinate patient services
**Qualifications**
- Proven experience as a Medical Receptionist or in a similar medical administrative support role; clinic office experience is preferred
- Familiarity with EMR/EHR systems such as Telus PSS or similar platforms
- Knowledge of medical terminology
- Excellent organizational skills with attention to detail in documentation review and record keeping
- Exceptional customer service skills with professional phone etiquette and communication abilities
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining accuracy
- High school diploma or equivalent required; additional certification or training in medical administration is advantageous
Join our team to contribute to quality healthcare delivery by providing outstanding administrative support while working in a collaborative environment dedicated to patient care excellence.
Pay: $19.00-$20.00 per hour
Expected hours: 36.5 per week
Work Location: In person
