Métis Family Connections Liaison

**Métis Family Connections Liaison**

**Location**: #200 12308 111 Avenue, Edmonton, Alberta

**Position Status**:Full-time (40 hours/work) Permanent Position

**Key Responsibilities**
- Serve as a primary point of contact for Métis Albertans seeking resource assistance through the Family Resource Networks.
- Maintain a catalogue of resources for referrals, including but not limited to MNA specific programs and services, Family Resource Network specific resources, and other community and provincial resources.
- Connect with internal and external supports, services, and resources to maintain an up-to-date catalogue for Métis Albertans.
- Track barriers to accessing internal programs and services, maintaining documentation of all encounters, and completing reporting requirements according to organizational standards.
- Work collaboratively with internal and external professionals and be a part of a multi-disciplinary team.
- Support Métis children and families by acting as an advocate, and help navigate systems such as: health, social services, education, housing, etc.
- Build trust and rapport with families while supporting the needs and best interests of the child/family.
- Facilitate cultural presentations to Family Resource Network staff and community organizations.
- Participate and represent the MNA in community engagements, professional conferences, in-service training, meetings, and other opportunities.
- Support other Otipemisiwak Métis Government Children's Services initiatives and perform other duties as required or assigned.

**Skills & Competencies**
- Exceptional interpersonal, verbal, and written communication skills, with an ability to effectively facilitate presentations.
- Excellent organizational and time management skills, with the ability to be flexible and allocate time and resources effectively.
- Ability to maintain confidentiality when handling sensitive information.
- Culturally sensitive, trustworthy, and compassionate.
- A proven track record of building collaborative, positive relationships with a variety of internal and external stakeholders, including clients, industry, service providers, and community.
- Ability to maintain a positive, helpful attitude and be professional, empathetic, and non-judgmental when assisting Métis Albertans.
- Ability to provide constructive and positive feedback to others and be able to accept the same.
- Ability to work effectively in a stressful environment and communicate and respond calmly in difficult situations.
- Flexible and adaptable, with the ability to handle changing priorities and requirements.
- Ability to work independently and in a team environment.
- Ability to produce professional documents, reports, and presentations.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Ability to identify issues and implement creative and strategic solutions to overcome problems.
- Ability to effectively manage a high case load.
- Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture is an asset

**Qualifications**
- Post-secondary Degree/Diploma in Social Sciences, Health Sciences, or related field.
- Two (2) years’ experience working in the Human Services field.
- Indigenous Awareness Training is an asset.
- Working knowledge of the Child and Youth Enhancement Act, Freedom of Information and Protection of Privacy Act, and Protection of Personal Information Act.

**Other Requirements**
- Position will be based in Edmonton.
- Ability to work a regular schedule from Monday - Friday, 8:30 AM - 4:30 PM, with occasional evenings and weekends as required.
- Some travel within Alberta is a requirement. Additional less frequent out-of-province travel may also occur, with notice.
- Must have a driver’s license and an operational vehicle.
- Acceptable attainment and annual maintenance of a Police Information Check with a Vulnerable Sector Check and a Child Intervention Record Check is required

**What We Offer**
- An opportunity to work for the newly ratified Otipemisiwak Métis Government and be a part of the largest Indigenous Government in Canada.
- An opportunity to learn about Métis culture, history, and art.
- Personal development & career opportunities.
- A comprehensive benefit package and employer contributions to Pension Plan.
- Generous time off policies.